[Hiring] Product Analyst @Caretria

Role Description

The Product Analyst position serves as a Subject Matter Expert (SME) for the organization’s sampling applications and associated Lines of Service (LOS). This role supports Product Management, Commercial Development, and Client-facing teams by providing detailed product knowledge, requirements analysis, and solution support. The Product Analyst plays a critical role in translating business and client needs into clear product requirements, supporting product delivery, and ensuring alignment between product capabilities, operational execution, and client expectations.

• Maintain product documentation
• Product & Domain Expertise:
  • Serve as the SME for sampling applications and LOS offerings.
  • Maintain deep knowledge of product functionality, workflows, integrations, data, compliance requirements, and operational dependencies.
  • Act as an escalation point for product-related questions, issues, and decision support.
• Product Lifecycle Support:
  • Support all phases of the product lifecycle including ideation, discovery, definition, development, launch, and post-launch optimization.
  • Assist Product Managers with roadmap planning, feature prioritization, and lifecycle management activities.
• Agile Product Delivery:
  • Actively participate in agile ceremonies including backlog grooming, sprint planning, stand-ups, sprint reviews, and retrospectives.
  • Support the creation, refinement, and prioritization of epics, features, and user stories with clear acceptance criteria.
• Requirements & Analysis:
  • Gather, analyze, and document business, operational, regulatory, and client requirements.
  • Translate complex needs into detailed functional requirements and user stories that are consumable by technical and delivery teams.
• Stakeholder Collaboration:
  • Partner closely with Product Management, Technology, Operations, Compliance, Quality, Commercial Development, and Client Services teams to ensure shared understanding and alignment throughout delivery.
• Testing & Validation:
  • Support user acceptance testing (UAT) planning and execution.
  • Validate delivered solutions against requirements and acceptance criteria to ensure quality, usability, and regulatory compliance.
• Commercial & Client Support:
  • Support Commercial Development and Sales teams during client meetings, RFP responses, and solution design activities.
  • Participate in client-facing discussions to explain product capabilities, workflows, and value propositions.
• Launch & Enablement:
  • Support product and feature launches by assisting with internal enablement, training materials, release documentation, and client communications.
• Continuous Improvement:
  • Analyze product performance, client feedback, and operational metrics to identify enhancement opportunities.
  • Recommend product, process, or workflow improvements to optimize value delivery.
• Documentation & Knowledge Management:
  • Create and maintain product documentation including workflows, process maps, requirements artifacts, and reference materials for internal and client-facing use.

The above duties are meant to be representative of the position and not all-inclusive.

Qualifications

• Bachelor’s degree in Business, Information Systems, Healthcare, or a related field, or equivalent experience
• Minimum of 3–5 years of experience in a Product Analyst, Business Analyst, or similar role supporting software applications, preferably within healthcare, pharmaceutical services, or regulated environments.

Requirements

• Excellent communication skills and collaboration skills to work effectively across multiple disciplines with the ability to explain complex data concepts to non-technical stakeholders.
• Demonstrated attention to detail. High level of accuracy and attention to detail in documentation activities.
• Knowledge and understanding of the Prescription Drug Marketing Act (PDMA) preferred.

Physical Demands

• Ability to work for extended periods at a computer workstation and use office equipment
• Ability to participate in meetings, both in-person and virtually, which may require sitting or standing for extended periods
• Visual acuity sufficient for reading and reviewing detailed reports and documentation
• May involve occasional travel
• Remote work schedule – Full time remote position, with the need to travel as needed based on client or business needs
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• The expected base pay range for this position is $80,000-110,000 per year.
• In addition to base pay, CareTria offers a comprehensive benefits package.
• Full-Time benefits include access to health, dental, and vision insurance; retirement plan options; paid time off; paid parental leave; employee assistance programs; and other perks.
• Eligible employees may also have access to performance bonuses.

Company Description

CareTria is an Equal Opportunity Employer.