[Hiring] Principal Product Manager, Consumer Experiences @Twin Health

Role Description

Own the strategy and execution for Twin’s next generation of consumer-facing experiences. You will design and ship end-to-end in-app journeys that:

• Gather rich context about our members
• Set up personalized care plans
• Deliver nutrition and activity insights that drive measurable health outcomes

You’ll define the roadmap, ship quickly, run bold experiments, and scale what works across app, chat, voice, and AI-generated surfaces.

What You’ll Do

• Know the member deeply
• Lead discovery through interviews, usability testing, diary studies, and behavioral analysis
• Synthesize qualitative and quantitative insights into clear product decisions and narratives
• Build shared understanding of member needs across Product, Design, and Engineering
• Build and ship core journeys
• Own critical consumer journeys from first touch through ongoing engagement
• Deliver consumer-grade experiences across mobile, web, chat, and voice
• Move ideas from concept → prototype → experiment → launch with urgency and quality
• Drive outcomes with metrics
• Define input and output metrics tied to member behavior and health outcomes
• Build quarterly plans with clear hypotheses and success criteria
• Ship improvements weekly and iterate based on data, not opinions
• Specify with clarity
• Write crisp PRDs, UX briefs, and acceptance criteria
• Partner tightly with Design, Engineering, and QA to reduce ambiguity and increase velocity
• Lead the narrative
• Tell the story: why this, why now, what we learned, what changed
• Communicate progress and tradeoffs clearly to cross-functional partners and leadership
• Translate insights into the next set of bets on the roadmap

Qualifications

• 7+ years of Product Management experience (or equivalent impact)
• 3+ years owning consumer-facing mobile end to end
• Experience with subscriptions, payments, or consumer monetization is a nice to have

Compensation and Benefits

• The compensation range for this position is $195,000-$225,000 annually.
• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer-sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan