[Hiring] Principal Product Manager, Agentic Platform @Upstart

Role Description

As a Principal Product Manager, you will own the long-term vision and strategy for Upstart’s Agentic Platform—defining how AI agents are built, governed, and scaled across Upstart. You will operate as a cross-functional leader, aligning engineering, research, legal, compliance, and operations teams around a shared roadmap and driving adoption of the platform across the company.

This would be a good fit for someone who has experience as an ML Researcher/Engineer who made the transition into Product Management.

How you'll make an impact

• Set and drive the long-term vision and multi-year strategy for Upstart’s Agentic Platform, establishing it as a foundational capability across the company.
• Own and evolve the platform roadmap, making high-leverage prioritization decisions that balance speed, safety, scalability, and business impact.
• Lead the development of intuitive, high-quality product experiences that enable non-technical users to build, test, and deploy agents without writing code.
• Establish best-in-class evaluation, simulation, and safety frameworks to ensure agents are reliable, compliant, and production-ready in a regulated environment.
• Define the architectural strategy for agentic systems, including orchestration, tool usage, memory, retrieval (RAG), and state management.
• Drive company-wide adoption by partnering with senior stakeholders across engineering, legal, compliance, and operations to identify opportunities and embed the platform into critical workflows.
• Make strategic decisions on model lifecycle management (frontier vs. fine-tuned/distilled), optimizing for cost, latency, and performance at scale.
• Define and standardize human-in-the-loop patterns, ensuring seamless and auditable transitions between agents and human operators.
• Translate complex AI and system design concepts into clear, actionable direction for both technical and non-technical stakeholders.
• Raise the bar for product management across the organization by mentoring other PMs and influencing best practice.

Qualifications

• BA/BS in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical experience.
• 8+ years of product management experience, including ownership of complex technical or platform products.
• Strong foundation in machine learning concepts and modern AI systems (e.g., LLMs, RAG, tool-calling, memory).
• Experience leading cross-functional teams to deliver AI/ML-powered products from concept to production at scale.
• Demonstrated ability to define product strategy and drive alignment across senior stakeholders in ambiguous, fast-moving environments.
• Excellent problem-solving, communication, and organizational leadership skills.

Requirements

• Background in machine learning engineering or research prior to transitioning into product management.
• Experience building and scaling platforms or internal tools used by multiple teams.
• Experience operating in highly regulated industries (e.g., fintech, healthcare), with a strong understanding of compliance and risk considerations.
• Deep familiarity with evaluation frameworks, simulation environments, and model performance measurement.
• Strong product intuition and design sensibility, particularly for tools serving non-technical users.
• Track record of influencing org-level decisions and driving adoption of new platforms or technologies.

Benefits

• Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly.
• Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year.
• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees.
• Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose.
• Health Savings Account contributions from Upstart for eligible plans.
• Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage.
• Paid time off, sick and safe time, and company holidays.
• Paid family and parental leave to support caregiving and major life moments.
• Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving.
• Employee Assistance Program (EAP) offering mental health support and life-centered resources.
• Financial wellness resources, including access to financial planning tools and a financial concierge service.
• Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you.
• Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from.
• Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs).
• Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).