[Hiring] Principal Product Manager @OKX

Role Description

The senior role focused on optimizing and growing our Simple Trading products in Europe.

• Act as the product expert for European retail customers and local markets.
• Identify local customer needs, market differences, and growth opportunities, then translate them into simple and effective product improvements.
• The role focuses on mainstream retail customers rather than advanced trading or derivatives.
• Success will be measured by local product adoption, conversion, repeat investment, retention, and sustainable growth.

What You’ll Be Doing

• European Product Optimization:
  • Own product optimization for Simple Trading across key European markets.
  • Identify local customer needs and product gaps across onboarding, fiat funding, first purchase, buy, sell, swap, portfolio management, savings/investments, and spending, withdrawals.
  • Adapt product journeys to local payment methods, customer behaviours, market practices, and regulatory requirements.
  • Improve existing products through customer feedback, funnel analysis, experimentation, and market-level performance data.
• Simple Trading Experience:
  • Simplify complex crypto concepts for first-time and low-frequency retail customers.
  • Improve order entry, quote presentation, pricing transparency, portfolio overview, average cost, P&L, transaction history, and asset discovery.
  • Ensure the experience is intuitive and consistent across App and Web while addressing important local market differences.
• Local Growth:
  • Own the local product funnel across onboarding, funding, activation, first purchase, repeat purchase, retention, and reactivation.
  • Develop products that encourage long-term engagement, including recurring buys, auto-invest, savings plans, price alerts, round-ups, and crypto collections.
  • Partner with growth and marketing teams on market-specific acquisition, activation, and lifecycle initiatives.
  • Track and improve key metrics.
• Market Expertise:
  • Maintain a strong understanding of European retail crypto, digital banking, brokerage, payments, and savings products.
  • Benchmark leading European products, particularly Revolut, Bitpanda, Bitvavo, and Trade Republic.
  • Translate local customer and competitive insights into actionable product improvements.
• Cross-Functional Execution:
  • Work with design, engineering, data, compliance, operations, marketing, and local market teams to deliver product improvements.
  • Influence priorities through strong market insight, product judgement, and data without formal people-management responsibility.

Qualifications

• 7+ years of product management experience in consumer fintech, crypto, digital banking, brokerage, payments, savings, or investment products.
• Strong hands-on experience building or optimizing consumer products for European markets.
• Deep understanding of European retail customers, local payment behaviours, investment habits, and market differences.
• Proven experience improving onboarding, activation, conversion, repeat usage, retention, or AUM.
• Strong understanding of consumer product design, product growth, experimentation, and lifecycle engagement.
• Ability to simplify complex financial or technical products into intuitive customer journeys.
• Good understanding of retail crypto and digital banking products, including fiat on/off-ramp, spot buy and sell, custody, wallets, transfers, pricing, and spreads.
• Strong individual contributor who can independently identify opportunities, define solutions, and drive cross-functional delivery.
• Excellent product judgement, structured thinking, written communication, and stakeholder management.
• Fluent English and comfortable working remotely across European time zones.

Nice-to-have

• Direct Simple Trading, retail product, UX, or growth experience at Revolut, Monzo, N26, Bitpanda, Bitvavo, or Trade Republic.
• Experience working in European digital banking, neobrokerage, wealth management, or consumer investment products.
• Experience with European payment methods, including SEPA, Instant SEPA, cards, and major local payment methods.
• Experience launching or localizing products across multiple European countries.
• Experience with retail payments, recurring investment, auto-invest, crypto bundles, portfolio analytics, round-ups, or saveback products.
• Knowledge of an additional European language.

Benefits

• Competitive total compensation package.
• L&D programs and Education subsidy for employees' growth and development.
• Various team building programs and company events.
• Wellness and meal allowances.
• Comprehensive healthcare schemes for employees and dependants.
• More that we love to tell you along the process!