[Hiring] Principal PM, API Platform @Shippo

Role Description

• Shipping & handling responsibilities
• Own the API platform roadmap: label creation, MCP, SDKs, and developer docs.
• Own MCP as a product: define what ownership means, how it evolves, and how it fits alongside our other integration paths.
• Define and maintain platform standards other product teams use when extending the API surface, including teams building adjacent services like reporting APIs, EDD, and Autopilot.
• Set a clear, consistent standard for how developers are expected to test integrations across carriers.
• Partner with engineering leadership on platform architecture decisions and long-term technical investments.
• Build and maintain a clear point of view on developer experience: onboarding, docs quality, SDK coverage, and MCP capabilities.
• Represent the platform in cross-team planning so domain teams build in a way that is consistent with platform standards.
• Engage directly with developers and mid-market customers to identify integration friction and prioritize fixes.
• Provide product guidance and mentorship to other PMs building on the platform.

Qualifications

• Bachelor’s Degree AND 8+ years experience in product management, with a track record owning developer-facing or API-first products.
• Experience setting technical or platform standards that other teams adopted.
• Deep understanding of API design, developer experience, and SDK strategy.
• Experience with MCP, agentic commerce, or LLM-driven integrations.
• Experience in shipping, logistics, or ecommerce infrastructure a plus.

Benefits

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working hours.
• One week-long company wide winter slow down.
• 3 Volunteer Days Off (VTOs).
• WFH stipend to set up your home office.
• Charity donation match up to $100.
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth.
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings.

Compensation

• Standard base pay range for this role is min is $179k to a max $243k annual salary (we tend to anchor our offers at the mid point $211k).
• Two US pay ranges: a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.
• The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value.
• Total compensation for this role will include equity, medical, dental, vision and other benefits noted in our Shippos “package” section.