[Hiring] New Product Development Manager @Wingstop

Role Description

At Wingstop, flavor is at the heart of everything we do. As our EMEA business continues to grow, we're looking for an experienced New Product Development & SC (NPD) Manager to lead the development and the supply-chain delivery of new menu items, ingredients, packaging and product innovation across the region.

• Sitting within the Supply Chain team, this is a highly cross-functional role that acts as the bridge between Marketing, Operations, Development, Quality, Procurement, Global Innovation Teams and our supplier partners.
• You'll take ideas from concept through to launch, ensuring every innovation is operationally executable, commercially viable and unmistakably Wingstop.
• Responsible for building a robust innovation pipeline that supports market growth while protecting the consistency and quality of our core menu.
• Play a critical role in establishing, scaling, and optimizing our supply chain infrastructure within key categories.
• Lead product development, own the end-to-end NPD process from concept through to commercialization.
• Manage the EMEA innovation pipeline across food, beverages, packaging and equipment.
• Identify opportunities to share best practice across the business.
• Responsible for the category management of agreed food, packaging and equipment.
• Source, qualify and onboard suppliers, aligned to the Wingstop model.
• Strategically map out the next 1-3 years sourcing plan, based on development pipeline for NME & NPD management.
• Deliver Limited Time Offers (LTOs), permanent menu additions and market-specific innovations.
• Ensure all innovation aligns with Wingstop's global brand standards and flavor-first philosophy.
• Lead supplier negotiations, contracts, and performance management.
• Implement Supplier Relationship Management (SRM) practices including QBRs, Scorecards and continuous improvement plans.
• Ensure suppliers are meeting Wingstop governance and regulation on operational and product standards.

Qualifications

• 5+ years' experience in New Product Development within QSR, food manufacturing or hospitality.
• Experience managing projects across multiple functions.
• Strong understanding of food development and commercialization.
• Experience working with suppliers and manufacturers.
• Excellent stakeholder management skills.
• Strong project management capabilities.
• Highly organized with exceptional attention to detail.
• Comfortable managing multiple launches simultaneously.
• Data-driven with strong commercial acumen.
• Able to influence without direct authority.
• Global mindset and desire to think globally across all areas of the Wingstop business.

Requirements

• Experience across multiple international markets.
• Experience supporting franchise businesses.
• Knowledge of food legislation across Europe and the Middle East.
• Packaging development experience.
• Understanding of food manufacturing processes.
• Prince2 or project management qualification.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life insurance
• Income Protection
• EAP
• Business Travel Medical