[Hiring] Merchant and Commercial Strategy @Comfrt

Role Description

Comfrt is seeking a strategic, analytical, and customer-focused Merchant & Commercial Strategy leader to drive the merchandising and commercial success of our product portfolio. This role owns merchandising strategy across assigned categories, including:

• Assortment planning
• Line architecture
• Category performance
• Inventory productivity
• Pricing
• Channel optimization
• Financial performance

Partnering closely with Product Development and Design, this leader translates the product roadmap into commercially successful assortments that meet customer demand and achieve business objectives. In addition to merchandising, this role partners closely with Marketing, Creative, Planning, Finance, and eCommerce to lead the commercial strategy and go-to-market execution for new product launches.

Qualifications

• 7+ years of merchandising, category management, or commercial strategy experience within a high-growth apparel, footwear, home, or consumer products business.
• Proven success developing assortments, driving category growth, and managing product performance across multiple sales channels.
• Strong experience in assortment planning, retail math, inventory management, pricing strategy, margin optimization, and financial analysis.
• Experience leading commercial go-to-market strategies and partnering closely with Marketing on product launches, campaigns, and product storytelling.
• Strong understanding of omnichannel merchandising, eCommerce, retail, and wholesale business models.
• Demonstrated ability to analyze customer insights, sales performance, and market trends to influence business decisions.
• Exceptional cross-functional leadership skills with experience partnering across Product, Marketing, Finance, Planning, Creative, and eCommerce.
• Highly analytical, strategic, and customer-focused, with the ability to balance creativity and commercial decision-making in a fast-paced, high-growth environment.

Requirements

• Advanced Microsoft Excel, including Pivot Tables, XLOOKUP, Power Query, financial modeling, and retail analytics.
• Experience with ERP systems such as NetSuite, SAP, Microsoft Dynamics, Oracle, or similar.
• Experience working in Product Lifecycle Management (PLM) systems.
• Proficiency with merchandise planning and inventory management systems.
• Experience with business intelligence and reporting tools such as Power BI, Looker, or similar.
• Familiarity with eCommerce platforms such as Shopify Plus and digital merchandising tools.
• Experience with project management platforms such as Asana.

Soft Skills

• Positive attitude with a team-first mentality.
• Flexible and adaptable in a fast-moving environment.
• Strong sense of urgency and accountability.
• Excellent organizational and communication skills.
• Ability to multitask and manage high workload volume.
• Strong follow-through and attention to detail.
• Self-motivated and solutions-oriented, especially in a remote work environment.
• Comfortable working in an evolving, high-growth environment.
• Demonstrates resilience, urgency, and ownership while maintaining a high standard of execution in a demanding environment.
• Ability to remain calm and productive under pressure.
• Proactive mindset with willingness to jump in wherever needed to support the team and business priorities.
• Brings a hands-on, roll-up-your-sleeves mentality and thrives in an entrepreneurial culture where speed, collaboration, and execution are critical.

What Success Looks Like

• Build customer-centric assortments that drive profitable growth while balancing innovation, hero products, and replenishment.
• Improve category performance through stronger assortment planning, pricing strategies, inventory productivity, and financial discipline.
• Increase gross margin by optimizing retail positioning, pricing architecture, promotional cadence, and channel strategy.
• Partner seamlessly with Product Management to successfully commercialize the product roadmap and maximize the success of every launch.
• Develop best-in-class go-to-market strategies with Marketing that deliver compelling product storytelling, strong customer engagement, and high-performing product launches.
• Optimize product performance across DTC, retail, wholesale, marketplaces, and international channels through channel-specific merchandising strategies.
• Establish a data-driven merchandising culture by leveraging customer insights, sales performance, competitive analysis, and financial metrics to inform business decisions.
• Become a trusted cross-functional leader who aligns Product, Marketing, Finance, Planning, eCommerce, and Operations around one commercial strategy that delivers sustainable, profitable growth.

Benefits

• Generous paid time off.
• Company-covered health insurance.
• 5% 401k match.
• Discounts on all Comfrt products.