[Hiring] Manager, Technical Lead, SAP EDI @Ocean Spray Cranberries

Role Description

The Manager, Technical Lead EDI is a critical member of the enterprise solution design and delivery team, partnering with business stakeholders and product teams to prioritize and deliver enhancements, projects, and programs that support business strategy and drive enterprise value across Ocean Spray key functions. This role is responsible for the design, development, and deployment of optimized, integrated, and automated technology solutions leveraging our EDI platform.

• Drive process optimization and solution standardization by leveraging platform best practices, architectural standards, and industry frameworks.
• Partner with key cross‑functional teams such as Supply Chain, Commercial, and Finance to support end‑to‑end enterprise business processes.
• Identify opportunities for productivity, efficiency, automation, and scalability enabled by EDI, partner collaboration tools, and embedded AI technology (Joule, etc.).
• Own the end-to-end EDI landscape, ensuring reliable, secure, and scalable integrations between SAP S/4 and all external trading partners.
• Actively advise on Sprint design and backlog grooming for EDI enhancements and projects.
• Oversee AMS production support activities, release planning, deployment coordination, and act as primary contact for critical incidents.
• Collaborate with business stakeholders, product owners, development teams, data governance, and subject matter experts to prioritize and deliver system enhancements.
• Lead Trading Partner enablement, responsible for onboarding, testing, and certification of new partners.
• Coordinate and execute use case testing, end‑user validation activities, and post‑implementation support.
• Identify cost‑saving opportunities and drive innovation through process improvement, automation, and modernization initiatives.
• Define solution architecture requirements, integration standards, and ensure alignment with enterprise architecture principles and standards.
• Ensure solutions comply with security, risk, and regulatory requirements in alignment with Information Security and governance policies.
• Contribute to cost‑benefit analysis and business case development for proposed initiatives and enhancements.
• Provide leadership, coaching, and guidance to Business System Analysts and AMS team members.

Qualifications

• Deep working knowledge of SAP S/4HANA core modules such as SD, MM/PP, FICO and ERP processes like Procure to Pay, Order to Cash.
• IBM Sterling EDI platform experience.
• Strong business acumen within order management and other supply chain execution functions.
• Proven experience in technical delivery with a strong focus on solution design, systems implementation, and release management.
• Demonstrated ability to lead, mentor, and oversee Business System Analysts or similar roles.
• Strategic and analytical mindset with the ability to align technology solutions to business objectives.
• Strong communication, collaboration, and stakeholder management skills.
• Experience driving process improvements and implementing application or platform best practices within complex enterprise environments.

Requirements

• Bachelor's or University Degree (Required).
• At least 7 Years of Experience.

Benefits

• Complete insurance package on Day-1 that includes a plethora of health and wellness programs.
• Health, Dental and Vision insurance.
• Health savings account.
• Flexible spending account.
• Life and accident insurance.
• Employee assistance program.
• Telehealth services.
• 1:1 health coaching.
• Supportive benefits for all the stages of your life.
• 401(k) with up to 6% Company matching; additional potential discretionary match at year-end.
• Short-Term Incentive/Performance bonuses.
• Flexible scheduling options.
• Vacation pay, up to three weeks of time (pro-rated for your first year of employment).
• Holiday pay for 12 holidays.
• Career development and growth opportunities.
• Tuition/Education assistance programs.
• Access to LinkedIn Learning.
• Scholarship programs for children of employees.
• Parental leave.
• Bright Horizons Family Solutions – Back-up care, tutoring, etc.
• Adoption assistance.
• Bereavement leave.
• Up to $300 fitness reimbursement.
• Up to $300 massage reimbursement.
• Employee appreciation events.
• Employee discounts.
• Charitable giving.