[Hiring] Director, Technical Solutioner @Kyndryl

Role Description

Join the innovative team at Kyndryl as a Client Technical Solutioner and unlock your potential to shape the future of technology solutions. As a key player in our organization, you will:

• Work closely with customers to understand their unique challenges.
• Provide cutting-edge technical solutions and services.
• Collaborate directly with customers to unravel their business needs, pain points, and technical requirements.
• Craft tailored solutions that address specific challenges and drive customer success.
• Support Technical Solutioning and Solutioning Managers during customer technology and business discussions.
• Demonstrate the value of our solutions and products to decision makers and customers.
• Create innovative technical solutions that align with industry trends.
• Collaborate with internal stakeholders to gather necessary documents and technical insights.
• Define winning cost models for deals and lead them to profitability.
• Play an essential role in contract negotiations and facilitate a smooth engagement hand-over process.
• Compile, refine, and take ownership of final solution documents.
• Contribute to the growth and success of Kyndryl by standardizing go-to-market pitches across various industries.

Qualifications

• 5 years of experience in IT service management, IT sourcing, or IT strategy.
• Expertise with IT organizational models, IT governance, management and operating models, and IT financing models.
• Proven ability to design and build technical solutions based on customer requirements.
• In-depth understanding of various IT domains such as infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems.
• Excellent customer and presentation skills.

Requirements

• Experience in a consulting or advisory role providing strategic guidance and solutions to customers (preferred).
• Knowledge of designing architectures for cloud environments, hybrid infrastructure, and integrating diverse systems (preferred).
• Experience in supporting sales efforts by collaborating with the sales team, preparing sales materials, participating in customer presentations, and contributing to proposal development (preferred).

Benefits

• Comprehensive benefits package including medical and dental coverage.
• Disability and retirement benefits.
• Paid leave and paid time off.
• Discretionary annual bonus program based on performance.
• Opportunity to participate in a sales commission plan (if applicable).

Company Description

Kyndryl designs, builds, manages, and modernizes mission-critical technology systems. We are committed to building a more equitable and inclusive world for our employees, customers, and communities.