[Hiring] Manager, GTM Strategy & Operations @Mural Health

Role Description

This role involves leading the Go-to-Market (GTM) Strategy & Operations at Mural Health, focusing on driving commercial excellence and operational rigor.

• Help define GTM strategy, leading projects with leadership to identify, structure, and solve commercial questions
• Lead cross-functional workstreams including new product launches, partnership programs, and process excellence initiatives
• Synthesize complex market dynamics, customer insights, and competitive intelligence into actionable strategies
• Support new product launches across strategic market entry and sales/marketing execution
• Drive cross-functional alignment and execution across the organization
• Execute revenue operations responsibilities: establish success measurement frameworks, build models to track performance data, identify trends and opportunities
• Prepare for and lead quarterly business reviews across the GTM organization
• Conduct deep-dive analyses on business performance, competitive positioning, and market opportunities
• Provide day-to-day strategy and operations support to executive leaders through rigorous analysis
• Improve commercial workflows and assess supporting tooling to automate and optimize operations
• Continuously raise the bar on operational quality and collaboration
• Serve as a “talent magnet” for the GTM team, helping build a culture of repeatable excellence and high performance

Qualifications

• Minimum of 4–6 years of experience in GTM roles at high-growth technology companies
• Deep understanding of core business operations in B2B technology: sales, marketing, product development, partnerships, customer support and success
• Aptitude and comfort with using AI tooling to solve business problems
• Proven ability to lead both operational and strategic initiatives with measurable impact
• Exceptional ability to navigate ambiguous situations and rapidly ramp up on new problem statements
• Outstanding problem-solving and project management skills with track record of driving results
• Excellent communication skills – able to create compelling narratives and translate complex concepts for diverse audiences
• Track record in fast-growing or scaling organizations navigating rapid GTM evolution
• Proficiency in data analysis – able to independently access and analyze data without external assistance
• Familiarity with clinical trials, healthcare technology, or life sciences industry preferred

Company Description

Mural Health is a fast-growing clinical technology start-up that makes clinical trials easier for participants. Our mission is to eliminate any barriers participants or caregivers experience while being part of a clinical trial.