[Hiring] Manager, Commercialization Product @LOVESAC COMPANY

Role Description

As our Manager, Commercialization – Product, you are responsible for the end-to-end process of bringing new and exciting Lovesac products to market. This position is remote and will report into Lovesac Corporate HUB based in Stamford, CT. Candidates must fully reside in the United States at all times during employment and should have the ability to travel as needed.

What You’ll Do

• Launch Execution & Program Management
  • Own and manage detailed cross functional commercialization timelines, milestones, dependencies, and deliverables from product design through omni-channel go-to-market execution.
  • Ensure all launch requirements are identified, sequenced, tracked, and completed across Product Design, Brand, Marketing, Operations, Supply Chain, Planning, Retail, E-commerce, and Services.
  • Drive executional rigor to deliver launches that are ready, repeatable, and scalable.
• Cross Functional Alignment
  • Serve as the connective tissue across teams—ensuring clarity of ownership, decision rights, and handoffs throughout the launch lifecycle.
  • Lead regular working team meetings to review status, confirm readiness, surface risks, and resolve gaps proactively.
  • Proactively communicate risks, issues, tradeoffs, and decisions that could impact timing, scope, or the customer experience.
• Customer Experience & Readiness
  • Champion the end-to-end customer experience throughout the development and commercialization process.
  • Partner with cross functional teams to ensure products launch seamlessly in stores, online, and through customer support.
  • Support field, digital, and service readiness through coordinated execution and clear delivery of requirements.
• Launch Reviews & Communication
  • Prepare materials for enterprise share outs, product readiness reviews, and launch checkpoints.
  • Ensure leadership has clear, concise visibility into launch status, risks, and readiness across teams.
• Process, Tools & Continuous Improvement
  • Apply and help evolve commercialization tools, templates, checklists, and workflows.
  • Contribute to continuous improvements that increase speed, clarity, consistency, and scalability across launches.
  • Support consistent application of commercialization processes across initiatives and product platforms.
• Additional Responsibilities
  • Perform any other reasonable duties for this role as requested by management.

Qualifications

• Core Values: Top Ambition, We All Win Together, Conscious Operations, Do Less and Do Best, Love Matters
• Table-Stake Values: Willing to Sweep Floors, Grit, Positive, Self-Aware, Self-Starting, Insatiable Learners, Transparency, Customer-Centric
• Core Competencies: Builds Customer Centricity, Drives Remark-able Results, Collaborates Effectively, Makes Good Decisions, Demonstrates Self-Awareness

Requirements

• Bachelor’s Degree in related field, preferred.
• 5–7 years of experience in Commercialization, Go To Market, Program/Project Management, Product Operations, or related roles.
• Experience supporting omnichannel product launches; Retail and E-commerce preferred.
• Strong project and program management skills with high attention to detail.
• Proven ability to influence, coordinate, and execute across cross functional teams.
• Clear, structured communicator (written and verbal).
• Comfortable managing multiple workstreams and priorities simultaneously.
• Highly organized, proactive, and execution oriented.
• Able to operate in ambiguity while bringing structure to complex work.
• Collaborative, with a strong bias toward follow through and problem-solving.
• Curious and growth minded, continuously seeking ways to improve processes and ways of working.
• Proficient in Microsoft Office and project management tools.
• Leverages AI to simplify reporting, communication, and drive efficiency.
• Exemplify each of our Lovesac values, at all times, be results driven and utilize knowledge to meet or exceed key performance indicators (KPIs), goals and deadlines.
• Must be able to travel using various forms of transportation, as required by the Company in its sole discretion, for mandatory meetings and conferences held either at our offices or offsite (i.e. quarterly team connection weeks, companywide meetings and events, vendor visits).
• Additional travel may be required for product reviews.
• Must comply with all policies and procedures outlined in the Lovesac Employee Handbook and work collaboratively with fellow employees, treating all clients, both internal and external with dignity and respect at all times.

Benefits

• Financial Benefits: Annual Bonus Program, Inaugural Grant Equity Award, 401K Matching Contribution, Financial Wellness Tools.
• Health and Wellness Benefits: Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Paid Parental Leave, Life/AD&D, Short Term and Long-Term Disability, Critical Illness and Accident Insurance, Employee Assistance Program.
• Paid Time Off: Up to 160 hours of paid time off within our fiscal calendar year, prorated from date of hire, 8 paid company recognized holidays.
• Pet Insurance and generous Associate Discounts.