[Hiring] Lead Product Manager, Consumer Insights @Health Catalyst

Role Description

This role involves leading product management for consumer insights within the Patient Engagement team.

• Own the roadmap for data-driven products that support patient segmentation, psychographics, and outreach optimization.
• Define how insights are surfaced in-product to support decision-making, not just reporting.
• Balance statistical rigor with usability, explainability, and client trust.
• Ensure data products align tightly with Upfront’s engagement and outcomes strategy.
• Identify and prioritize AI use cases that measurably improve outcomes, including:
  • Patient segmentation and cohorting
  • Personalized outreach and messaging optimization
  • Risk modeling and prioritization for intervention
• Balance innovation with explainability, compliance, and real-world usability.
• Own Upfront’s psychographic and segmentation models end-to-end.
• Define model inputs, outputs, confidence scoring, and limitations.
• Act as the primary defender and spokesperson for the model:
  • Why it works
  • Where it’s directional vs precise
  • How it should (and should not) be used
• Partner with analytics and data science to evolve models over time while maintaining continuity and trust.
• Ensure models are documented, explainable, and responsibly applied.
• Partner with Client Strategy and Sales to:
  • Support sales conversations and deal qualification
  • Explain models and insights to prospective clients
  • Address questions around accuracy, bias, and limitations
  • Participate in client-facing discussions, Q&A sessions, and roadmap conversations.
  • Help shape external messaging and enablement materials related to data products.
  • Gather direct client feedback and incorporate it into product evolution.
• Work closely with data engineering, analytics, and product teams to deliver scalable, reliable data products.
• Translate complex models into clear requirements, workflows, and acceptance criteria.
• Prioritize work based on impact, confidence, and business value.
• Communicate progress, risks, and tradeoffs clearly to internal stakeholders.
• Champion data quality, reliability, and trust across all AI and data products.
• Ensure all solutions meet healthcare regulatory and security standards (HIPAA, HITRUST).
• Embed governance, auditability, and transparency into product design.

Qualifications

• Experience in product management, particularly in data-driven environments.
• Strong understanding of AI and data analytics.
• Ability to communicate complex concepts clearly to diverse audiences.
• Experience in healthcare or related fields is a plus.

Requirements

• Proven track record of managing successful products from conception to launch.
• Strong analytical skills and experience with data modeling.
• Excellent collaboration and communication skills.
• Ability to work in a fast-paced, remote environment.

Benefits

• Flexible work environment.
• Opportunities for professional development.
• Comprehensive health benefits.

Company Description

Health Catalyst is a leading health care performance improvement company, dedicated to achieving measurable improvements in clinical, operational, and financial outcomes for healthcare organizations.