[Hiring] Lead Product Manager @SeatGeek

Role Description

We're looking for a Lead Product Manager to focus on the end-to-end experience, from the first touchpoint through landing and onto the event page, including fans who leave and come back.

• Drive the vision, strategy and metrics for how fans get from marketing channels (paid search, paid social, SEO, affiliates, partner links, email, push) through landing and through checkout.
• Stay on top of how discovery is changing, including AI assistants, AI-driven search and social commerce, and bring those opportunities to the right teams.
• Optimize the strategy for landing experiences (performer, venue, category and campaign pages, plus app deep links).
• Lead the charge for cross-cutting features fans meet after they land, such as price display, credits and incentives, notifications, saved and followed events, and trust signals.
• Set up automated quality checks that keep the experience consistent as teams ship.
• Map the full journey, find where fans drop off between teams, and build the case for fixing those gaps with data, research and clear sizing of the opportunity.
• Dig into the data yourself: analyze funnel, channel and experiment results, monitor journey metrics for shifts, and turn what you find into clear recommendations for partner teams.
• Run continuous discovery on the shopping experience, including fan research, data deep dives and competitive teardowns.
• Shape the roadmaps of our Product and Marketing Teams.
• Run regular working sessions with partner teams to keep journey work aligned, sequenced and moving.
• Work AI-native: prototype ideas with AI coding tools and use AI to synthesize research and data at speed.
• Champion the fan journey across the company, celebrate wins, and mentor junior members of the product team.

Qualifications

• 8+ years of product management in consumer e-commerce, marketplaces or travel.
• A proven ability to get work prioritized and shipped by teams you don't manage.
• Working fluency in paid marketing, SEO, AI-driven discovery, and attribution.
• Strong experimentation, analytical and written communication skills.
• Experience with pricing, trust or design-system work that spans many surfaces, and strong attention to detail.
• Bonus: Experience using automation or AI tools to monitor product quality at scale.
• Bonus: live events or ticketing experience.

Requirements

• Languages: Python, Go, C#+.NET Core, Swift, Next.js, TypeScript.
• Client Platforms: iOS, Android, Web (Desktop/Mobile).
• Technologies: OAuth2.0 & Identity Management, Payment Tokenization.
• Event-driven Technologies: RabbitMQ, Kafka.
• Datastores: Postgres, Redis, Memcache, Elasticsearch.
• Cloud: AWS.
• Version control: Git (Gitlab).

Benefits

• Equity stake.
• Discretionary annual bonus.
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely.
• A WFH stipend to support your home office setup.
• Unlimited PTO.
• Up to 16 weeks of fully-paid family leave.
• 401(k) matching.
• Student loan matching program.
• Health, vision, dental, and life insurance.
• Up to $25k towards family building, reproductive health services and Gender-affirming care.
• $500 per year for wellness expenses.
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical.
• $360 per quarter to spend on tickets to live events.
• Annual subscription to Spotify, Apple Music, or Amazon music.