Role Description
This role sits at the center of how our TPA and navigation solutions come to life. You’ll turn complex healthcare needs into products that actually work—for members, clients, and the teams delivering care behind the scenes.
Your decisions shape how efficiently services are delivered, how users engage, and how we scale a more connected, personalized health experience.
What You'll Actually Do
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Set product direction:
Define the vision, strategy, and roadmap for TPA-related capabilities, aligning priorities to business and client needs.
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Lead discovery and validation:
Run user research, analyze market trends, and use data to validate what should be built—and what shouldn’t.
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Translate strategy into build-ready work:
Turn product direction into clear user stories, requirements, and deliverables for engineering, operations, and compliance.
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Drive cross-functional execution:
Partner with engineering, operations, compliance, and client teams to deliver solutions that work in real-world healthcare environments.
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Own product launches:
Coordinate go-to-market efforts and ensure new capabilities are delivered on time and adopted effectively.
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Measure and improve performance:
Track product and operational outcomes, identify gaps, and iterate using data and user feedback.
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Make informed trade-offs:
Balance business priorities, technical constraints, and user needs to move products forward.
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Guide and elevate the team:
Support and mentor product managers and analysts while contributing to overall product discipline.
Qualifications
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Bachelor’s degree in business, healthcare administration, technology, or related field
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MBA or equivalent preferred
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10+ years of product management experience
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Experience within the U.S. healthcare market
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Experience across the full product lifecycle (discovery through delivery)
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Product roadmap planning and backlog management
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Agile product delivery methodologies
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Market analysis and business case development
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Data analysis and performance measurement
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Requirements definition and user story creation
Benefits
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Competitive base salary and benefits effective day one
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Comprehensive medical and dental through our own health solutions (yes, we use what we build)
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Unlimited PTO—rest and recharge time is non-negotiable
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Mental health support, retirement planning, and financial protection
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Professional development with clear career progression and learning budgets
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Mission-driven culture where diverse perspectives drive real impact on people's health