[Hiring] Lead of Product Development @OnHires

Role Description

We're hiring a Lead of Product Development for our client — a founder-led, multi-brand consumer goods company selling physical products to US households.

Newly created, department-head position reporting directly to the CEO. You'll own the full path from customer insight to a live, selling product — deciding what to build, specifying it, running it through overseas manufacturing, pricing it, and being accountable for how it performs after launch.

What you'll own

• Customer understanding:
  • Who buys each product and why — segments, purchase occasions, price and quality perception, trust signals, and the reasons people complain or return.
  • Built from reviews, search behavior, social content, surveys, interviews and tests, and kept current.
• New product development:
  • Deciding what to build next — what moves forward, what waits, and what stops, with the evidence behind each call.
• Product and offer design:
  • Materials, construction, specifications, packaging, size and color mix, and price position.
• The product lifecycle:
  • Continuous improvement on every live product — tracing negative feedback to its root cause, quality standards, new sizes and colors, and relaunch or discontinue decisions.
• The results loop:
  • What was predicted against what actually happened for every launch.
• The team:
  • Set priorities for the product analysts and sourcing/production coordinator, review their work, and direct what the research and scoring tools should be doing.

Qualifications

• You've developed and launched at least three physical consumer products sold to US consumers, owning the customer insight, the product and offer decisions, and the results.
• At least one sold mainly online (DTC, Amazon, or another marketplace).
• At least five years inside a consumer products company, brand, or retailer selling to US consumers.
• At least one product you stopped, redesigned, or argued against because of what you learned about the customer.
• A real method for learning why people buy — interviews, surveys, concept and price tests, review and social listening — and you understand what each method can and can't tell you.
• You know how American shoppers decide online: images, reviews, ratings, price anchors, comparison, and social proof.
• Product development craft: specifications, materials, samples, quality standards, and working with factories, including overseas.
• Commercial judgment: price, cost, and margin reasoned together.
• You've led at least three people and raised the quality of their work.
• You already use AI in your research or product work, with a person checking it.
• Clear written English — writing is a large part of this job.

This isn't a fit if

• Your background is software or digital product management.
• You've done marketing or brand work on products someone else developed.
• Your experience is sourcing or merchandising only, without owning the customer and offer decision.
• Your product development experience is for markets outside the United States only.

Location & logistics

• Fully remote.
• Required overlap of 9 AM–1 PM Eastern; flexible otherwise.