[Hiring] Lead Deployment Strategist @n8n

Role Description

Your main goal will be to build and lead a high-performing Deployment Strategist team that helps n8n's enterprise customers turn automation opportunities into measurable business impact. You'll own the methodology that drives successful Forward Deployed Engineering (FDE) engagements, accelerating customer adoption, getting high-value workflows into production, and enabling customers to become independent builders.

To achieve this, you'll focus on four key areas:

• Build & Lead the Deployment Strategist Team:
  • Hire, onboard, and coach a team of Deployment Strategists who partner with Forward Deployed Engineers to deliver high-impact customer engagements.
  • Set a high bar for executive discovery, ROI definition, change management, and customer handovers, ensuring consistent delivery quality across the team.
  • Stay hands-on by leading customer engagements yourself while building the team, creating a culture of ownership, continuous learning, and customer impact.
• Own & Scale the Deployment Methodology:
  • Build and continuously improve our four-phase engagement methodology (Define, Identify, Co-build, Handover), including ROI frameworks, discovery guides, opportunity assessments, and handover templates.
  • Partner with CSMs, AEs, and Sales leadership to identify and qualify high-impact customer opportunities, define clear success criteria, and scope the right engagement model.
  • Turn learnings from workshops, hackathons, on-site builds, and staff augmentation engagements into repeatable playbooks that scale across FDE, Customer Success, and partner teams.
• Drive Customer Adoption & Business Outcomes:
  • Lead executive discovery and ROI conversations to align customer stakeholders on high-value automation opportunities, success metrics, and organizational change.
  • Measure engagement success through workflows deployed to production, customer adoption improvements, and measurable business outcomes, rather than services delivery alone.
  • Ensure seamless handovers to Customer Success Managers and provide CS and GTM leadership with visibility into engagement results, customer ROI, and expansion opportunities.
• Scale Delivery Quality & Cross-functional Collaboration:
  • Partner with the Partner Delivery Manager and Partnerships teams to ensure external delivery partners follow the same engagement methodology and quality standards.
  • Help define readiness, certification, and quality expectations for partner Deployment Strategists to enable consistent customer experiences at scale.
  • Work closely with FDEs, Product, and Engineering to turn customer feedback, technical gaps, feature requests, and custom integration needs into actionable product insights.

Qualifications

• 7+ years of experience in customer-facing roles such as professional services, solutions consulting, implementation, or customer success within a software company.
• 2+ years of experience leading, coaching, and developing customer-facing teams, with a track record of building high-performing teams.
• Experience building or scaling a deployment, implementation, or professional services function and know how to create structure and repeatable processes in an evolving environment.
• Experienced in leading executive discovery, building compelling ROI cases, and securing buy-in from multiple stakeholders within enterprise organizations.
• Comfortable discussing workflow automation, integrations, and AI use cases with technical stakeholders and collaborating closely with engineers without needing to write code yourself.
• Know how to define success metrics, build scalable methodologies, and turn customer engagement learnings into actionable playbooks.
• Focused on driving measurable customer adoption and long-term value, rather than simply delivering projects or completing engagements.

Requirements

• Familiarity with n8n or other workflow automation, integration, or low-code platforms.
• Experience helping enterprise organizations drive adoption, navigate organizational change, and embed new technologies into their ways of working.
• Worked with systems integrators, consulting firms, or external delivery partners to deliver customer implementations or technical engagements.

Benefits

• Competitive compensation – We offer fair and attractive pay.
• Ownership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance – We work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness –
  • Europe: We provide benefits according to local country norms.
  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning –
  • Europe: We provide pension contributions according to local country norms.
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security –
  • Europe: We provide benefits according to local country norms.
  • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back – We're big fans of open source, and you'll get $100 per month to support projects you care about.
• Transparency – We all know what everyone’s working on, how the company is doing—the whole shebang.