[Hiring] IT Associate Product Owner @Cynet Systems

Role Description

• Map current and future-state process flows and identify opportunities for improvement.
• Write and maintain user stories, acceptance criteria, and functional requirements.
• Partner with research and design teams to understand user needs and shape intuitive experiences.
• Collaborate with business, technology, and delivery partners to support prioritization and execution.
• Run test scenarios with end users, document findings, and help validate that solutions meet customer and business needs.
• Track issues, risks, and decisions, escalating questions or blockers as appropriate.
• Support the two Product Owners with backlog refinement, planning, stakeholder communication, and delivery activities.
• Represent the voice of the customer and the organization through the delivery of business value as a member of the Agile team.
• Work closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals.
• Understand customers' problems in detail and ensure they are clearly defined and prioritized.
• Communicate with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer.
• Collaborate with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support.
• Collaborate to create product vision and alignment with strategic priorities with stakeholders.
• Contribute to the development of the portfolio vision.
• Communicate product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.
• Collaboratively accountable for developing and achieving product level KPIs with the squad/team.
• Manage product(s) with a moderate degree of strategy, scope, and complexity.
• Own and maintain the product backlog and be accountable for its contents and prioritization.
• Accountable for clear, actionable user stories.
• Set priorities and actively participate in squad/team quarterly planning.
• Collaborate with senior Product Owners to set priorities for portfolio quarterly planning.
• Set expectations with stakeholders for delivery of new capabilities, features, and functionalities.
• Participate in squad/team demos, retrospectives, and all other ceremonies.
• Work daily with the agile working group, clarifying business requirements, removing roadblocks, and supporting alignment around product strategy.
• Collaborate with IT and business leadership to align development and business goals and priorities.
• Resolve open issues/questions quickly and efficiently.
• Monitor and maintain product health, supporting long-term product viability and efficiency.
• Analyze and report on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.
• Understand regulatory, compliance, and other industry constraints on the product and prioritize accordingly.
• Negotiate with internal and external squads/teams to ensure priorities are aligned across squads/teams.
• Collaboratively build the squad/team product roadmap and contribute to strategy inputs from stakeholders.
• May contribute to program/portfolio level planning.
• Influence stakeholder expectations for delivery of new capabilities, features, and functionalities.
• Communicate expected value and any changes in value to be delivered in each iteration based on squad/team-determined capacity.
• Lead customer-driven design and usability testing for the squad/team.
• Collaborate on CDD and UT across the portfolio.
• Ensure a well-positioned product through market & industry analysis.

Qualifications

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelor's degree in a relevant field (business, computer science, humanities, etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.
• Able to depict and explain the importance of complex ideas, issues, and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.
• Able to influence a diverse group of stakeholders; strong leadership skills.
• Able to make difficult and quick decisions daily.
• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.
• Experience in the insurance industry preferred.
• Knowledge of relevant products and portfolio preferred.
• Strong experimental mindset to drive innovation amongst uncertainty.