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Head of Product – E-commerce
@Kathy Kuo Home
[Hiring] Head of Product – E-commerce @Kathy Kuo Home
Mar 30, 2025 - Kathy Kuo Home is hiring a remote Head of Product – E-commerce. 💸 Salary: competitive salary, benefits, and potential for remote work flexibility. 📍Location: USA.
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Role Description
The Head of Product – E-commerce will be responsible for optimizing the end-to-end digital shopping experience, with a focus on conversion rate optimization (CVR), checkout flow, AI-driven personalization, and site search enhancements across our custom .NET e-commerce platform.
- Deep understanding of selling a large catalog (40K+ SKUs) within a broad home category
- Expertise in digital marketing, acquisition and retention strategies, and user journey mapping
- Partner closely with cross-functional executives to refine on-site experiences
- Develop educational and interactive shopping modules
- Ensure frictionless user journeys across three business channels:
- Direct-to-Consumer (DTC): Creating a sticky, engaging e-commerce experience
- To the Trade (B2B): Creating a sticky, gated experience
- Design Services: Enhancing informational content that converts visitors into consultation bookings
Key Responsibilities
- Own the e-commerce product roadmap, prioritizing features and optimizations that improve CVR, AOV, and overall site performance
- Enhance on-site search and filtering using AI-driven tools
- Optimize checkout flow and payment options
- Collaborate with the SVP of Merchandising to refine site navigation and product discovery
- Partner with the Design Team to develop educational and interactive modules
- Leverage AI-driven personalization to tailor product recommendations
- Analyze and improve customer journey touchpoints in partnership with Marketing and the E-commerce Manager
- Lead A/B testing and data-driven decision-making
- Manage third-party integrations and technology vendors
- Lead mobile-first initiatives
- Work closely with Engineering, Merchandising, and UX teams
- Stay ahead of industry trends in e-commerce UX, AI personalization, and site optimization strategies
Qualifications
- 10+ years of experience in e-commerce product management, digital product development, or conversion optimization
- Proven track record of improving CVR and optimizing checkout flows in a high-growth e-commerce environment
- Deep expertise in AI-driven personalization, search optimization, and site performance improvements
- Experience working with custom e-commerce platforms (not Shopify Plus)
- Strong understanding of digital marketing, SEO, acquisition and retention strategies, and user journey mapping
- Ability to partner cross-functionally with Merchandising, Marketing, Engineering, and Design teams
- Data-driven mindset with expertise in analytics, A/B testing, and behavioral insights
- Strong leadership and communication skills
Why Join Us?
- Opportunity to own and shape the e-commerce product function at a rapidly growing luxury home brand
- Work in a collaborative, design-forward environment
- Competitive salary, benefits, and potential for remote work flexibility
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Product
Product
|
Salary
💸
competitive salary, benefits, and potential for remote work flexibility
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 30, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
