[Hiring] GTM Enablement - Product @ElevenLabs

Role Description

We’re hiring our first Product Enablement specialist. You will join the Product & Technical Enablement team and help our go-to-market teams get ready for every product launch, across Agents, APIs, and Creative.

Your mission: help sellers understand, demo, and sell each new launch with confidence, with preparation that starts well before launch day.

What sets this role apart: we’re looking for someone who knows our products well enough to demo them and sell them. You have used agents, APIs, or creative tools hands-on, and you can explain how they work and why they matter to customers. You blend that with sales, solutions engineering, or product marketing experience, so you can teach sellers how to use a product, how to demo it, and how to pitch it.

This role sits within GTM Enablement and reports to the Product & Technical Enablement Lead. You will work in close partnership with:

• Product marketing and engineering teams (keeping content accurate as the platform ships)
• GTM enablement (aligning on shared onboarding infrastructure)

You will support product enablement for our go-to-market teams across Agents, APIs, and Creative, with the most day-to-day focus on API and Creative launches. This is a full-stack role on a lean team: you’ll build content, deliver training, design practice environments, and flex across products as needed.

What you’ll do:

• Support new product launches: get an early heads-up from product marketing, research, and engineering, follow releases from alpha through GA, and have training ready before launch day, not the week of
• Build launch workshops: go beyond what shipped and why it matters, with hands-on workshops on how to use the product, how to demo it, and how to pitch the value
• Support competitive enablement: turn product marketing battlecards into trainings, simulations, and demo workshops, so sellers can answer parity, differentiation, and value questions with confidence
• Support product certification: help define what “product certified” means for GTM teams, and build the playbooks and training content that raise product confidence across the whole field, not only new hires
• Support everboarding and onboarding: keep training tied to new releases and capabilities, and keep content current as products ship
• Craft realistic practice environments: demo certifications, role-play scenarios, and customer simulations with scored feedback, built on our own agent technology
• Operate AI-natively: use ElevenLabs’ own voice and agent technology to build training and practice environments; default to AI tools to build faster, and teach others to do the same
• Measure what matters: define and track the percent of sellers certified within 2 weeks of GA, demo and pitch quality scores, and win rate and stage progression against named competitors, and use the data to improve each launch

Qualifications

• 4-7+ years as an enterprise seller or solutions engineer, or as a seller who moved into product marketing or enablement, at a SaaS, platform, or API-first company
• Hands-on with agents, APIs, or creative tools, and understand at a conceptual level how they work
• Demoed and pitched technical products to customers, and can explain the value, not only the features
• Track record of teaching, mentoring, or building training, in addition to customer-facing work
• Comfortable building a program from scratch, with no playbook to inherit
• Credibility with sellers, built from time in the seat or supporting sellers directly, and work well with product marketing, research, and engineering teams
• Clear communication and ability to adapt product material for different audiences without diluting it

Requirements

• Experience at a high-growth AI/ML, developer tools, or API-first company
• Background in voice AI, conversational AI, or contact center technology
• Vertical depth in financial services, healthcare, telecom or CCaaS, or at other AI companies
• Hands-on experience with competing voice and agent platforms
• Experience running workshops or labs for sellers or customers
• Experience building role-play, simulation, or demo practice environments

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

Location

Remote-first, globally distributed role. Expect occasional travel to team hubs and onboarding sessions. Candidates should be able to work effectively across US and European time zones.