[Hiring] Head of Product @XCEED

Role Description

At Xceed we are all about unlocking the extraordinary. Our mission is to connect music lovers with authentic events and inspiring individuals, fostering unforgettable experiences that last well beyond the night’s end.

We are now looking for our Head of Product to own the product across both clubbers and clubs, festivals, and promoters, ensuring everything we ship feels unmistakably Xceed.

This is a hands-on leadership role. You will work like a Head of Product, but at a stage where you still roll up your sleeves, with a clear path to Chief Product Officer as the team grows.

What you’ll do

• Vision & roadmap: Set the product vision and own one roadmap across the fan app and marketplace and our organiser tools (Xceed Pro, POS, Booking Plugin, Widget). Bring decisions to the founders and get the company behind them.
• Prioritisation: Decide what we build and what we don’t. Use market knowledge, customer feedback, and business cases from the commercial team.
• Discovery & validation: Spend time with fans and organisers, at their events as well as in calls. Prototype, test, and ensure every feature is validated before it ships.
• Design & brand: Lead product design and UX/UI. Ensure every release looks and feels like Xceed, working with our CEO and marketing team.
• Team: Lead and grow the product team (currently a Product Owner and a Product Designer).
• Engineering partnership: Work closely with our CTO on planning, scope, and trade-offs to ship the right things quickly.
• Impact: Own product KPIs (adoption, retention, conversion, customer satisfaction). Review every launch and act on what you learn.
• Communication: Keep the company informed: what we’re building, why, and how it’s going.

Qualifications

• Solid experience in ticketing, live events, music, nightlife, or festivals, on the organiser side, the fan side, or both.
• 6+ years in product management, including at least 2 leading product managers and/or designers.
• Experience building for both businesses and consumers (B2B2C), ideally a marketplace or a SaaS platform with a consumer app.
• A track record of shipping consumer products people use and like, with a strong eye for design, UX, and brand.
• Hands-on discovery: user research, prototyping, and testing, turning what you learn into decisions.
• Comfortable with data and analytics tools, using numbers to decide.
• Clear and direct communicator, able to align founders, engineering, and commercial teams.
• Fluent in English; other languages are a plus.
• Humble, with a good sense of humour to navigate uncertainty.

Benefits

• Unlimited paid time off.
• Flexible hours and unlimited remote work.
• Workation: work from anywhere, as long as it fits your team’s rhythm.
• Team-building activities and meet-and-greet events.
• Free passes to our partners’ events for research purposes.

Company Description

From clubs to festivals, concerts to cultural movements, Xceed is where people come together through music, art, and shared experiences. We believe unforgettable nights don’t just entertain—they shape culture, bring communities together, and define local scenes.

Since 2009, we’ve been bridging the gap between the digital and physical—enhancing real moments with seamless technology. Today, as one of the Financial Times' "Fastest Growing Companies in Europe," Xceed powers events in 350+ cities across 25 countries.