[Hiring] Executive Director - Digital Product @CVS Health

Role Description

As the Executive Director, Digital Product – Medical Cost Initiatives, you will lead the technology product strategy and execution for key medical cost portfolios for CVS Healthcare Delivery businesses. Core areas of focus are Care Transitions, Patient Segmentation, Chronic Condition Pathways, and Specialty Care Services.

In this high-impact executive role, you will partner directly with clinical and business operational leaders to shape end-to-end technology pathways that support CVS Healthcare Delivery care models. You will lead a multidisciplinary team of product managers, Epic analysts, software engineers, data scientists, and UI/UX designers to translate clinical vision into scalable technology roadmaps that optimize patient outcomes and lower the total cost of care.

The ideal candidate must have expertise with value-based care models and Epic as a core care delivery platform.

Qualifications

• Proven ability to communicate, influence, and build trust with senior executive stakeholders and frontline team members alike.
• Hands-on experience with Epic EHR workflows, module configurations, and translating operational requirements into Epic builds.
• Deep familiarity with clinical operations, Quality Improvement (QI) methodologies, Value-Based Care (VBC) constructs, and Fee-For-Service (FFS) operational dynamics.
• Track record of leading cross-functional teams to deliver high-scale technology backed clinical interventions.
• Exceptional analytical rigor; ability to frame ambiguous clinical challenges into structured problem statements and hold teams accountable to measurable outcomes.
• Knows when to delegate and work alongside team members to drive success.
• Demonstrated ability to lead with empathy, optimism, and rigor, building high-trust teams that excel under pressure.

Requirements

• Bachelor’s degree required; Graduate degree and/or clinical background preferred (RN, MD, DO, NP, PA).
• 10-15+ years of progressive leadership experience spanning healthcare operations, clinical technology product management, and enterprise EHR implementation (specifically Epic).
• Proven history of partnering with primary care delivery networks, retail clinics, or value-based care organizations to improve medical cost trends and clinical care pathways.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.