[Hiring] Director, Product Management @Mappedin

Role Description

Every product experience Mappedin delivers starts with a digital understanding of a physical space. This role is responsible for making that foundation stronger — and scalable.

We're looking for a Product Manager, Core Platform to own the evolution of Mappedin's core capabilities: mapping, positioning, spatial data, and the foundational systems that field teams and partners build on.

This is not a maintenance role. And it's not a features role.

Mappedin uses Field Deployed Engineers — FDEs — who build bespoke applications on top of the core platform for individual customers. Your job is to make sure that motion scales. That means:

• Deciding what gets hardened into the platform so FDEs can move faster and more consistently.
• Determining what stays flexible for deployment-layer customization.
• Identifying what patterns across customers and environments belong in core rather than living as one-off builds.

You'll work at the intersection of platform strategy, technical systems, and field reality — partnering closely with Engineering, FDEs, Customer Success, and customers to build the primitives that everything else depends on.

Qualifications

• 5+ years of Product Management experience in software or technology companies.
• Experience owning platform products, technical systems, infrastructure, developer tools, APIs, or data products.
• Demonstrated ability to distinguish what belongs in a shared platform from what should stay in a deployment or customization layer.
• Strong data model thinking — understanding how schema and API decisions compound over time.
• Comfort operating with incomplete information in fast-moving environments where priorities evolve.
• Experience partnering closely with engineering teams on technically complex systems.
• Strong communication skills — able to translate technical trade-offs into clear product direction for non-technical stakeholders.
• Track record of making decisions based on evidence and field reality, not internal assumptions.

Requirements

• Own the vision, roadmap, and prioritization for core platform capabilities — mapping, positioning, spatial data models, and foundational SDK/API surfaces.
• Partner with Engineering and Product leadership to sequence investments that strengthen the platform over time.
• Balance FDE deployment needs, customer outcomes, technical health, and business impact.
• Define success metrics that reflect real-world adoption and reliability — not just features shipped.
• Identify where FDE teams are building workarounds and determine what belongs in core vs. what stays in the deployment layer.
• Partner closely with Engineering to evolve the data models, APIs, and primitives that FDEs and partners build on.
• Turn recurring deployment patterns into reusable platform capabilities — reducing the need to reinvent from scratch at every new site.
• Drive decisions that improve consistency and reliability across wildly different venue environments.
• Engage directly with FDEs, customers, and implementation teams to understand how the platform is actually used in the field.
• Identify patterns across venues, industries, and deployment environments — not just the loudest customer request.
• Translate field signal into product direction with a clear point of view on what belongs in core vs. what stays bespoke.
• Stay close to the deployment reality rather than designing from the inside out.
• Coordinate across Product, Engineering, Customer Success, Partnerships, and Go-To-Market teams.
• Communicate priorities, trade-offs, and technical concepts clearly to diverse audiences.
• Help teams make informed, defensible decisions about where to invest and why.

Benefits

• 20 days of paid vacation starting on day one.
• Comprehensive health benefits.
• Meaningful ownership and influence over foundational platform capabilities.
• Opportunity to solve complex technical problems with real-world impact.
• A team of bar raisers with low ego and high ownership.