[Hiring] Director of Solutions Engineering @BVNK

Role Description

As Director of Solutions Engineering at BVNK, you will lead and scale our Solutions Engineering function, driving the technical strategy that supports our commercial growth and enterprise customer acquisition. You will oversee the technical partnership between our commercial teams and prospective customers, ensuring that complex business and technical requirements are translated into scalable, commercially viable solutions using BVNK's products and infrastructure.

Your goal is to accelerate revenue growth, improve technical win rates, reduce friction throughout the sales cycle, and ensure BVNK consistently delivers technically sound, scalable solutions that meet the evolving needs of our customers.

Key Areas of Responsibility

• Lead, mentor, and develop a high-performing Solutions Engineering team, establishing clear expectations, performance standards, and professional development opportunities.
• Own the strategic direction and operational effectiveness of the Solutions Engineering function, ensuring alignment with BVNK's commercial objectives and global growth strategy.
• Partner closely with Sales and Account Management leadership to develop technical strategies that accelerate enterprise sales cycles, improve conversion rates, and support revenue growth.
• Serve as the senior technical authority for BVNK's most complex, high-value, and strategically important customer opportunities, providing hands-on leadership where required.
• Oversee technical discovery and solution architecture across the team, ensuring customer requirements, payment flows, integration dependencies, and regulatory considerations are thoroughly understood.
• Drive the design and delivery of scalable, commercially viable solutions leveraging BVNK's APIs, payment infrastructure, stablecoin capabilities, and broader product ecosystem.
• Establish best practices and consistent standards for technical qualification, solution design, architecture reviews, product demonstrations, and proof-of-concept engagements.
• Establish frameworks for identifying and managing technical risks, product gaps, implementation dependencies, and solution feasibility throughout the sales process.
• Oversee technical components of complex enterprise procurement processes, including security assessments, architecture reviews, technical due diligence, and integration evaluations.
• Partner with Product and Engineering leadership to evaluate emerging customer requirements, influence product roadmap priorities, and ensure commercial opportunities align with BVNK's technical capabilities.
• Collaborate with Delivery leadership to establish effective implementation handoff processes, ensuring clear technical documentation, defined scope, and accountability for customer commitments.
• Identify opportunities to improve operational efficiency through automation, AI-enabled tooling, standardized workflows, and more effective resource allocation.
• Support the continued growth and evolution of the Solutions Engineering organization, including workforce planning, hiring, onboarding, and establishing the structures required to scale effectively across regions and customer segments.

Qualifications

• Significant experience in Solutions Engineering, Sales Engineering, Solutions Architecture, or a related customer-facing technical discipline, including demonstrated experience leading and developing high-performing technical teams.
• Proven track record of building, scaling, or transforming Solutions Engineering functions within high-growth technology, fintech, payments, or enterprise SaaS environments.
• Deep technical understanding of APIs, webhooks, authentication, data flows, distributed systems, and modern software integration architectures.
• Strong knowledge of payments infrastructure, cross-border payment flows, banking integrations, and financial technology ecosystems; experience with stablecoins, digital assets, or blockchain-based payment infrastructure is highly advantageous.
• Demonstrated ability to lead technical strategy across complex enterprise sales opportunities, balancing customer requirements, technical feasibility, commercial objectives, and long-term scalability.
• Strong commercial acumen with a clear understanding of how Solutions Engineering influences revenue generation, deal velocity, competitive differentiation, and customer acquisition.
• Executive-level communication and stakeholder management skills, with the ability to engage confidently with CTOs, CIOs, senior engineering leaders, and commercial executives.
• Ability to translate highly complex technical concepts into compelling business value propositions and influence strategic decision-making across technical and non-technical audiences.
• Experience overseeing multiple complex enterprise opportunities simultaneously, prioritizing resources effectively and ensuring consistent technical execution across the team.
• Strong cross-functional leadership skills, with demonstrated success influencing Sales, Product, Engineering, Compliance, and Delivery teams without direct reporting authority.
• A strategic and analytical mindset, with the ability to identify operational inefficiencies, implement scalable improvements, and leverage automation and AI to increase team effectiveness.
• Ability to balance strategic leadership responsibilities with hands-on technical involvement in critical customer engagements and complex solution design.
• Comfortable operating in a fast-paced, evolving environment, with the adaptability, ownership mentality, and entrepreneurial approach required to help scale a rapidly growing global business.

Benefits

• A fair and competitive salary at every stage of your career.
• Flexible working hours, with remote working at its heart.
• A flexible approach to holidays.
• Opportunities to travel to our offices around the world.
• A culture built on passionate growth-minded people.