[Hiring] Director of Product Management @Civix

Role Description

We are seeking a Director of Product Management to lead and mature our entire product portfolio across Elections, Ethics, Business Registration, and related GovTech domains. This senior leader will define and drive product strategy, lead Go-To-Market (GTM) planning, deliver customer-centered innovation, and elevate our Product Development Lifecycle (PDLC), processes, and practices across the organization.

• Oversee all product managers and product owners
• Establish strategic roadmaps
• Guide modernization initiatives
• Partner closely with the CTO, Engineering, CloudOps, Security, and Customer Success organizations
• Strong domain knowledge in GovTech—particularly Elections, Ethics, or Business Registration
• Proven ability to lead enterprise SaaS products serving state and local government customers

Qualifications

• Bachelor’s or Master’s degree in Product Management, Business, Computer Science, Public Administration, or a related field
• 10+ years of product management experience
• 5+ years leading and managing product teams in a SaaS or GovTech environment
• Proven success managing multi-product portfolios and delivering enterprise-grade solutions in state or local government markets
• Strong experience in at least one of the following GovTech domains: Elections, Ethics, Business Registration / Licensing
• Deep understanding of regulatory, statutory, and compliance environments impacting government technology solutions
• Strong capability in product discovery, roadmap creation, business case development, and user research
• Expert in prioritization frameworks (RICE, MoSCoW, weighted scoring), backlog management, and cross-functional alignment
• Demonstrated experience maturing PDLC, Agile product practices, and product operations
• Hands-on expertise using Aha!, Azure DevOps, and modern product tooling ecosystems
• Experience supporting modernization initiatives, including API-first development, UX redesigns, accessibility compliance, and cloud migrations
• Familiarity with architectural concepts such as microservices, event-driven design, and data interoperability
• Ability to translate complex technical concepts into clear business narratives for executives and customers
• Executive-level communication and presence; able to influence leadership teams and engage with government executives
• Strong relationship-building skills across Engineering, CloudOps, InfoSec, Product, Operations, and Customer Success
• Ability to manage upward, downward, and across the organization with clarity and confidence
• Skilled in conflict resolution, cross-functional prioritization, and stakeholder negotiation

Requirements

• Certified Product Manager (AIPMM), Pragmatic Institute Certification, or equivalent
• Agile certifications such as CSPO, SAFe POPM, or PMI-ACP
• Experience with ITIL, Lean/Agile frameworks, or modern product operations methodologies

Benefits

• Lead the vision and strategy across high-impact, multi-state GovTech solutions
• Shape the future of Elections, Ethics, and Business Registration software serving millions of citizens
• Collaborate directly with the CTO and executive leadership team