[Hiring] Director of Digital Experience @Prime Therapeutics

Role Description

The Director of Digital Experience (Back-End) is responsible for shaping and delivering Prime's digital strategy for how back-end systems, data, APIs, and interoperability capabilities connect members, clients, providers, pharmacies, internal stakeholders, and external partners with the information they need.

This role will translate business, client, technology, and regulatory needs into a clear multi-year strategy and roadmap that enables secure, scalable, reusable, and standards-based data exchange. The Director will guide execution across business and technology teams, ensuring Prime’s digital foundation supports consistent experiences, meets applicable regulatory requirements, and aligns with FHIR and other required healthcare data formats.

Responsibilities

• Define and lead Prime’s enterprise back-end digital experience, API, interoperability, and data-sharing strategy.
• Partner with internal stakeholders and clients to shape secure, reliable, and reusable capabilities.
• Lead business execution for interoperability initiatives by translating requirements into delivery plans.
• Establish APIs and interoperability services as managed enterprise capabilities.
• Guide modernization from point-to-point and legacy integrations toward reusable platforms and services.
• Lead a high-performing team and align various teams to resolve barriers and manage risks.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Information Technology, or related area of study, or equivalent combination of education and/or relevant work experience.
• 8 years of work experience in operations and/or digital experience.
• 5 years management/people leadership experience.
• Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Requirements

• Strategic thinker who can define a future-state vision and translate it into clear priorities.
• Working knowledge of modern API, cloud, and data-sharing concepts.
• Working knowledge of healthcare interoperability and data standards.
• Ability to understand technical architecture and engage credibly with engineering teams.
• Demonstrated ability to build strong relationships and influence without direct authority.
• Decisive, results-driven leader with strong analytical and critical-thinking skills.

Preferred Qualifications

• Master’s degree in Business Administration, Information Technology, Health Informatics, or other related advanced degree.
• Pharmacy benefit management, payer, pharmacy, healthcare, or regulated-industry experience.
• CMS interoperability requirements and FHIR-based APIs experience.
• Developed or led enterprise API, interoperability, data platform, or integration modernization strategies.
• API product management, platform governance, and legacy service migration experience.
• Approved APIs as a secure foundation for emerging AI agents and automation familiarity.

Benefits

• Potential pay for this position ranges from $124,000.00 - $211,000.00 based on experience and skills.
• To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page.

Company Description

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.