[Hiring] Director - Microsoft Cloud & AI Solution Architecture @World Wide Technology Healthcare Solutions

Role Description

• Maximize Account Engagement
  • Engage as a trusted C-suite advisor to shape and advance Microsoft Cloud and AI transformation opportunities in partnership with WWT account and services sales teams, with an emphasis on Pharma, Utilities, Financial Services or Insurance.
  • Proactively identify and qualify high-impact transformation opportunities that align with customers’ Cloud and AI strategies.
  • Collaborate across WWT solution areas to craft integrated, outcome-driven strategies that position WWT as the Microsoft partner of choice.
  • Lead cross-functional teams to architect scalable, secure, and high-performing Microsoft Cloud and AI solutions that support enterprise transformation goals.
• Solutions Leadership
  • Work with WWT account teams to educate on Microsoft Cloud and AI capabilities and drive business development and sales.
  • Work with Sales engineers/Cloud consultants to review and validate understanding of customer requirements and translate initial scope into actionable items.
  • Build relationships across the organization to scope and deliver cross-functional and cross-domain solutions such as Digital, Security, AI, Analytics, Automation, and Enterprise Architecture.
  • Spearhead the strategic design of innovative solutions by leveraging deep knowledge of the evolving technology landscape and maximizing internal WWT capabilities.
  • Actively pursue business opportunities at large, complex customers; work with clients and internal WWT Teams to develop and negotiate statements of work, including project scope, deliverables, timelines, and costs.
  • Partner with delivery and sales leadership to ensure solutions seamlessly transition from proposal to execution, enabling rapid value realization and measurable business outcomes.
  • Develop a trusted partner relationship with Microsoft technical sales leaders, expanding opportunities across accounts and regions.
• Market and Thought Leadership
  • Represent WWT as an industry thought leader in executive client forums, industry events, and strategic roundtables, particularly within the Microsoft ecosystem.
  • Provide competitive and market intelligence to shape WWT’s strategic positioning and future solution development.
  • Drive increased client engagement and pipeline growth by serving as a visible industry leader who influences strategic buying decisions.
• Technical Leadership
  • Serves as a trusted advisor to clients, adeptly understanding their unique needs and crafting tailored recommendations that drive value and foster long-term partnerships.
  • Deliver with strong analytical, quantitative, and conceptual thinking skills and effective interpersonal and communication skills to ensure successful client projects & team performance.
  • Represent WWT’s technical expertise to team members and customers through an in-depth knowledge of Microsoft Cloud and AI technologies.
  • Maintain expert level knowledge on WWT solution offerings and industry cloud technologies including the completion of assigned courses and relevant certification exams when applicable.
  • Stay current with emerging technologies and advancements within existing technologies.

Qualifications

• A minimum of 15 years progressive experience in a related field required.
• A minimum of 10 years of experience selling, scoping, designing, deploying, and/or implementing Microsoft Cloud and AI technologies aligned to industry best practices.
• Bachelor’s Degree in a related field (i.e. Computer Science, Information Systems, or Engineering).
• Deep expertise consulting on large scale transformation with enterprise customers in Pharma, Utilities, Financial Services or Insurance.
• Deep understanding of Microsoft Cloud and AI ecosystem products and solutions.
• Experience with complex commercial models including strategy-led consulting, implementation and managed services, and transformation programs.
• Proven ability to shape and close large strategic advisory engagements that lead to downstream implementation services.
• Proven ability to act as a thought leader in executive client settings, industry forums, and strategic briefings.
• Proven ability to provide market intelligence and competitive insights to inform customer strategy and internal GTM initiatives.
• High proficiency at collaborating, managing conflicting interests, and dealing with ambiguity.
• Strong leadership qualities: able to have "presence" in senior exec client settings; capable of gaining the trust of customers; able to lead the WWT team within the account.
• Intellectually curious: the desire to understand constantly evolving technology solutions and how they connect to business and IT outcomes.
• Assertive, collaborative, self-starter with emotional intelligence as well as the capacity to learn and synthesize new information to provide customers and the WWT account team with useful insights.
• Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
• Self-directed, with the ability to adapt to change and competing demands.

Requirements

• Expert-level industry certifications related to Azure Cloud Platform (i.e. Azure Solutions Architect Expert, Azure DevOps Engineer Expert).
• Specialized expertise in one or more of the following:
  • Cloud container management and Kubernetes platforms (i.e. AKS).
  • Cloud AI and data platform technologies (i.e. OpenAI, Azure Synapse, Fabric).
  • Cloud strategy and adoption patterns.
  • Cloud modernization and migration.
  • Application architecture and development in the cloud (i.e. .NET Core, Java, etc. in Azure Functions, App Services or containers).
  • Core Cloud infrastructure – Networking (i.e. ExpressRoute, vWAN), Security (i.e. Azure Firewall, 3rd party ISVs), Compute, and Storage.
  • CI/CD pipeline development for automated cloud infrastructure using Infrastructure as Code (i.e. ARM/Bicep, Terraform, Ansible), application code deployments (i.e. GitOps) and associated agile tools (i.e. Azure DevOps, JIRA, etc.).
  • Experience working with and integrating other vendors such as VMware, Palo Alto, NetApp, Red Hat and other cloud technologies and ISVs.
  • Experience and working knowledge of infrastructure concepts and technologies such as Virtualization, Networking, Data Center, and Security.

Benefits

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program.
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement.
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement.
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program.