[Hiring] Director, Digital Experience Experimentation @Sephora

Role Description

Ready for a career glow up? As Director of Digital Experience Experimentation, you’ll be providing technical leadership for experimentation technology across Sephora's digital ecosystem and defining the strategy for AI-powered and non-deterministic experiences. The work you do will impact beauty, as you evolve experimentation capabilities to meet rapidly growing test demand and ensure reliable, secure, and performant technical standards. You’ll manage a team that’s united in beauty, supported by those who are equally passionate about driving the industry forward through rigorous data, experimentation, and emerging AI capabilities.

Sephora has a mature experimentation practice led by product, business, and analytics teams, primarily using Adobe Target, currently. This role adds the technical leadership layer the program needs to scale — owning platform architecture, engineering standards, implementation patterns, governance, and measurement methodologies while partnering closely with the product managers and business teams who drive test strategy, scheduling, and results interpretation.

This is a critical leadership role for keeping Sephora at the leading edge of how we measure, optimize, and scale changes to our digital client experiences. As AI-first experience delivery grows, traditional A/B testing assumptions — deterministic variants, static content, conventional sample sizing — no longer hold. The person in this role will define how Sephora tests, measures, and safely rolls out experiences where content is dynamic, personalized, and generated rather than manually authored.

What You’ll Do:

• Own Sephora’s Experimentation Platform and Technical Standards by setting the technical strategy, roadmap, and architecture for site, mobile apps, and digital experience platforms.
• Build the Experimentation Operating Model and Governance by establishing frameworks for prioritizing, launching, monitoring, and scaling digital experiments across technology and business teams.
• Lead People, Vendors, and Cross-Functional Execution by coaching a team of technical experimentation specialists, managing vendor relationships, and influencing senior stakeholders across digital commerce.
• Define the experimentation and evaluation strategy for AI-powered, non-deterministic, and dynamically personalized experiences where traditional A/B testing methods require adaptation.

Qualifications

• 10+ years of experience in technology, experimentation platforms, digital product engineering, analytics engineering, data science, personalization, ecommerce optimization, or a related field.
• 7+ years of experience leading cross-functional experimentation, personalization, digital optimization, or platform initiatives at scale.
• 7+ years of deep hands-on understanding of digital experimentation methods including A/B testing, multivariate testing, feature rollouts, holdouts, incrementality, and personalization leveraging platforms such as Adobe Target, Optimizely, or similar tools.
• Proven ability to define scalable technical standards, governance models, and reusable implementation patterns for high-scale digital businesses.
• Bachelor’s degree in Computer Science, Engineering, Statistics, Mathematics, Economics, Analytics, Information Systems, or equivalent practical experience required.

Requirements

• The target hourly pay for this position is $212,400.00 - $236,000.00.
• Individuals employed in this position may also be eligible to earn bonuses.
• This job will be posted for a minimum of 5 days.

Benefits

• Health: Choose a healthcare plan to fit you and your family’s needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance.
• Wealth: We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora.
• Balance: You’ll be empowered to find the perfect blend of work/life balance that actually works for you with PTO, flexibility, protected leave, and more.
• Growth: Career growth is built into every role, with access to training, development, and tuition reimbursement.
• Perks: Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products.
• Support: Join a team that truly cares – with free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.