[Hiring] Corporate Traveler - Product & Solutions Enablement Manager @Flight Centre

Role Description

Corporate Traveler USA is seeking a Product & Solutions Enablement Manager to own and elevate how our products and solutions are enabled across the business. This role plays a critical part in equipping customer-facing teams with the clarity, confidence, and tools they need to sell, implement, and support our solutions effectively. You’ll sit at the intersection of Product, Sales, Customer Success, and Onboarding, translating strategy into action. Your work will directly impact product adoption, customer value, and revenue growth across the US business.

Key Responsibilities

• Define and execute a scalable product and solutions enablement strategy aligned to business priorities
• Own the creation, maintenance, and evolution of a centralized product and solutions enablement library
• Develop structured learning pathways for onboarding new hires and upskilling existing employees
• Translate product roadmaps, releases, and enhancements into clear enablement content and training
• Deliver timely enablement for product launches, updates, and changes
• Develop solution-based messaging, value narratives, and customer use cases
• Ensure consistent product and solution positioning across Sales, Customer Success, Onboarding, Operations, and Marketing
• Partner closely with Product, Product Marketing, Supply, Sales Enablement, CS Enablement, Onboarding, and RevOps
• Deliver engaging product and solutions training sessions and ongoing coaching
• Capture field feedback and enablement insights to inform product prioritization and improvements
• Manage multiple enablement initiatives simultaneously, ensuring quality, accuracy, and on-time delivery
• Stay current on product enablement best practices and recommend continuous improvements
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive
• Other duties and tasks as assigned

Qualifications

• Experience in Product Enablement, Solutions Enablement, or a similar role
• Experience working within cross-functional, matrixed organizations
• Proven partnership with Product and Product Marketing teams
• Experience supporting process change, training, or new product adoption initiatives
• Strong attention to detail and commitment to accuracy
• Ability to work independently in a fast-paced, evolving environment
• Understanding of SaaS or technology-enabled products (preferred)
• Experience with Gong, Highspot, or similar enablement tools (preferred)
• Reliable, high-speed internet connectivity required to support core job responsibilities

Benefits

• Paid Time Off: A comprehensive time off package, including up to 15 vacation days (prorated upon hire and increasing to 20 days after 2 years of employment), 5 sick days, 3 personal days, 1 Diversity Day, 1 Volunteer Day, and 8 recognized holidays annually
• Travel perks/discounts
• Health & Wellness Programs and Employee Financial Wellness Services
• National/International Award Nights and Conferences
• Health benefits including medical, dental, vision, gender affirming care, and fertility care
• Insurance including hospital indemnity, AD&D, critical illness, long-term and short-term disability
• Flexible Spending Accounts
• Employee Assistance Program
• 401k program with partial match
• Tuition Reimbursement Program
• Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions
• Global career opportunities in a network of brands and businesses