[Hiring] Clinical Program Director of Health Technology Innovation @UnitedHealth Group

Role Description

The Clinical Program Director of Health Technology Innovation is responsible for ideating, designing, and evaluating digital and device related therapeutic strategies for metabolic, behavioral, and functional care pathways. The Director manages a small team of program managers and works with healthcare analytics, clinical implementation, technology, and medical management teams to develop and monitor Clinical Programs at United Healthcare. The Director leads the United Healthcare operating model for horizon scanning, assessment, and benefit strategy for emerging medical technologies (devices and diagnostics), software as a medical device (SaMD), remote patient monitoring, and digital therapeutics. The role orchestrates cross functional reviews and recommendations for coverage and management to drive safe, equitable, clinically effective, and cost responsible adoption.

AI enabled clinical products and programs will be in scope as will be the evaluation of technology application in remote and asynchronous care models including wellness and lifestyle medicine related initiatives. The Director reports to the National Medical Director of Behavioral Health at UnitedHealthcare Clinical Services. The ideal candidate combines clinical expertise, strategic thinking, a flexible mindset, and program development skills to create impactful solutions for members and providers. This role aims to improve total cost of care, health outcomes, and member and provider experience.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Qualifications

• Master’s degree, PhD or other advanced degree in a clinical or technology field.
• Deep understanding of health technology’s role in care delivery including devices, hardware, and software.
• Background in AI, machine learning, and data science, with experience in clinical application.
• Familiarity with evidence-based clinical guidelines and policies.
• Ability to apply clinical insights to program design and outcome measurement.
• Demonstrated ability to design, scale, or operationalize enterprise-level clinical programs or value-based care models across multiple markets or lines of business.
• Skilled in analyzing claims, clinical, and quality data to drive new clinical insights and identify opportunities for program development and inform program design.
• Ability to work with healthcare analytics teams to model performance expectations and measure clinical and financial impact.
• Familiarity with health plan regulatory and accreditation requirements.
• Proven ability to lead, coach, and develop small teams of program managers or clinical professionals, fostering a supportive, high-performance culture.
• Demonstrated experience setting clear goals, providing regular feedback, and conducting performance evaluations to support career growth and talent retention.
• Skilled in guiding teams through ambiguity, change, and complex problem-solving while maintaining clarity, engagement, and accountability.
• Solid commitment to collaboration - encouraging cross-functional communication, resolving conflicts constructively, and building trust within and across teams.
• Self-starter, initiates work independently.
• Ability to communicate effectively and efficiently (both verbal and written) at multiple levels of large, complex organizations.
• Solid negotiation skills: the ability to gain acceptance from others of a plan or idea and achieve a mutually beneficial outcome.
• Proficiency with MS-Word, Excel, and PowerPoint.

Requirements

• Healthcare experience with operational accountability.
• Experience applying AI-enabled analytics, machine learning tools, or large language model (LLM) capabilities in healthcare program design, clinical operations, or outcome measurement.
• Experience with FDA and other regulatory body approval processes.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).