[Hiring] Clinical Product Director @Alertive Ltd

Role Description

We're looking for a clinician who has lived the realities of frontline healthcare and understands practically how a hospital and teams operate, including the impact of when communication breaks down in acute settings. As Clinical Product Director, you'll want to use that experience to shape how technology gets built, acting as Alertive’s clinical lens. You'll sit at the intersection of product, commercial, and clinical delivery, translating frontline NHS experience into product decisions that make Alertive more useful, more intuitive and more closely aligned to the realities of clinical practice.

You’ll bring a valuable new perspective and lived experience to the table when engaging with NHS medical directors, CNIOs, and clinical leads, helping build stronger relationships, trust and confidence in both our platform and who we are as a company. This isn't an advisory role. You'll have real ownership over the product roadmap, helping define what clinical communication technology looks like for the next generation of NHS Trusts and developing this to the next level, where we look to meaningfully improve the real-time coordination of the workforce.

If you’re ready to use your expertise to help define the next generation of clinical technology, we’d love to talk.

What You'll Actually Do

• Shape the clinical product roadmap
• Be the primary clinical voice in our product process, working closely with the Chief Delivery Officer, Chief Technology Officer, and reporting directly to the CEO
• Ensure all our features, workflows and design decisions are grounded in clinical reality
• Translate frontline clinical experience into clear, evidence-based product requirements
• Own the product roadmap, prioritising initiatives based on patient safety impact, clinical adoption, and commercial opportunity
• Review feature specifications and user stories through a clinical governance lens before they enter development
• Identify gaps in our current offering that represent genuine unmet clinical need and make the case for addressing them
• Drive clinical adoption and customer success
• Partner with our Delivery teams during implementations to ensure clinical workflows are configured correctly from day one
• Support the development of Alertive communities, facilitating the sharing of best practice frameworks and SOPs
• Work closely with customers to ensure they realise the full benefit of Alertive
• Gather structured clinical feedback from live trusts and feed it back into the product cycle
• Act as a point of escalation for complex clinical queries from our customer base
• Lead on clinical safety and governance
• Act as primary point of contact for our clinical safety consultancy and work alongside engineering to ensure risk is understood and managed appropriately
• Act as the internal expert on clinical workflow, escalation pathways, and safe messaging practice
• Engage with clinical safety incidents and near-misses, translating learnings into product improvements
• Be our leading clinical voice
• Support the sales and commercial team in high-value clinical conversations with medical directors, CNIOs, chief nurses, and clinical governance leads
• Present at NHS conferences, clinical networks, and industry events as a credible advocate for Alertive's approach
• Build and maintain relationships with clinical champions across our customer base
• Contribute to case studies, white papers, and clinical content that builds Alertive's evidence base and market credibility
• Work closely with the wider team

Qualifications

• MB ChB, MBBS or equivalent medical degree with full GMC registration and licence to practise in good standing
• Substantive experience as a clinician in emergency medicine within an NHS Trust
• Active clinical revalidation and commitment to ongoing CPD
• 2–5 years experience working within a healthtech startup
• Demonstrable experience contributing to product development, clinical feature definition, or clinical governance in a digital health or SaMD environment
• Experience navigating the NHS procurement and clinical evaluation landscape is a strong advantage

Requirements

• Able to write clearly and concisely - clinical specs, user stories, policy documents, and external content
• Strong communicator and presenter, equally comfortable with a clinical audience and a commercial one
• Structured thinker who can hold complexity without losing sight of the practical outcome
• Comfortable with data - able to interpret usage analytics, clinical outcomes data, and product metrics
• A sophisticated user of tech products who would be able to demo products to clinical and commercial audiences

Benefits

• Competitive compensation for a Series A Company with equity participation as part of the package
• Flexible working as a default
• Support maintaining a meaningful foothold in clinical practice
• Competitive benefits package including private health insurance, 26 days annual leave allowance, enhanced parental leave, and 5% pension contribution

Company Description

Alertive builds the infrastructure that healthcare teams rely on to operate effectively in fast moving and high-pressure environments. We connect people, information and workflows so NHS staff can communicate faster, make better decisions and spend more time with their patients instead of battling disconnected systems.

We are an ambitious, fast-growing company with our product deployed across over 50 hospitals in the UK and growing 50% - 100% per annum. People at Alertive are trusted to lead their work, think independently and take ownership, while working closely with colleagues who care deeply about solving real problems for NHS staff.