[Hiring] Chief Product Officer @Vesta Software Group

Role Description

The Chief Product Officer (CPO) is responsible for defining and executing CRB Cunninghams’ product vision, strategy, and roadmap, including the responsible adoption of AI and automation to improve customer outcomes and long-term differentiation. This role ensures our products deliver clear customer value, support commercial growth, and align with the company’s long-term strategic objectives. The CPO acts as the bridge between customers, partners, commercial leadership, and technology, owning the full product lifecycle from discovery through delivery and continuous improvement. This is a senior leadership role with significant influence over company direction, reporting at executive level.

Key Responsibilities

• Product Strategy & Vision
  • Define and own the product vision, strategy, and long-term roadmap
  • Ensure product direction aligns with CRBC’s business strategy and growth ambitions
  • Identify new product opportunities, enhancements, and market expansion potential
  • Set the direction for how AI and automation are embedded across the product portfolio to remove operational friction and create defensible value
• Customer Intimacy & Market Insight
  • Build a deep understanding of customer needs, workflows, and pain points
  • Use market research, customer feedback, and data insights to guide product decisions
  • Monitor competitor offerings and industry trends to maintain differentiation
  • Align product strategy with key partners, including school caterers
• Product Delivery & Lifecycle Management
  • Own the full product lifecycle: ideation, prioritisation, development, launch, and optimisation
  • Work closely with R&D and delivery teams to ensure high-quality, timely releases
  • Balance short-term delivery priorities with long-term scalability, resilience, and sustainability
• Commercial & Financial Impact
  • Partner with sales, marketing, and leadership to drive revenue growth and retention
  • Shape product pricing and positioning alongside commercial leaders
  • Track and report on product performance, ROI, and success metrics
• Leadership & Governance
  • Lead, develop, and mentor the product management function
  • Establish clear product processes, prioritisation frameworks, and governance
  • Act as a senior product voice at executive and board level

Qualifications

• Proven experience in a senior product leadership role (CPO, Head of Product, Product Director, or similar)
• Strong track record delivering successful B2B products (software or technology-enabled services)
• Commercially minded, with experience linking product decisions to revenue and growth
• Excellent stakeholder management across technical and non-technical teams
• Experience applying AI, automation and advanced data capabilities to improve workflows and customer outcomes
• Comfortable operating in a growing, evolving organisation

Desirable Experience

• Background in SaaS, EdTech, and/or payments
• Experience in regulated, professional services, or compliance-driven environments
• Experience scaling products and teams in a growth-focused business

What Success Looks Like

• A clear, well-communicated product strategy aligned to business goals and purpose
• Products that customers value, adopt, and actively recommend
• AI and automation embedded into core products and workflows in ways that measurably add extra value, reduce customer effort and operational cost
• Predictable, high-quality product delivery
• Strong collaboration across leadership, commercial, and technical teams

Benefits

• Be at the forefront of transforming how schools operate canteens and deliver better lunchtime experiences for children
• Shape the future direction of a market-leading product portfolio
• High-impact role with executive visibility and influence
• Collaborative culture with genuine scope to innovate and lead