[Hiring] Chief of Staff Director, Product @Affirm

Role Description

The Chief of Staff to the SVP of Product is the strategic thought partner and proxy to the leader. The role exists to scale the product leadership function by:

• Anchoring on the leveraged people problems most central to the organization.
• Owning the external product narrative end-to-end.
• Being on point for strategic bets that need a single accountable owner (e.g., AI enablement, special projects).

The end goal is a healthy Product organization with pillar leads running independently at high quality, decisions made with less latency, and a clearer story about where Product is going, and why.

Qualifications

• 10+ years in roles that built product credibility and strategic-narrative chops.
• A track record of running people processes at scale in a fast-growing organization.
• Exceptional written communication skills.
• Pattern-matching for organizational dysfunction.
• Comfort operating with influence and without authority across senior leaders.
• Strong analytical foundation and business acumen.

Requirements

• Design and run the product leadership team’s rhythms (staff meetings, product reviews, all-teams, offsites).
• Co-own the people rhythms with the HRBP across hiring, calibrations, performance, and talent reviews.
• Partner with Technology Operations to define and improve processes for roadmap planning.
• Own headcount planning and budget management alongside Finance and HR Business Partners.
• Drive AI retooling and enablement.
• Curate the external product narrative.
• Prepare executive briefings and leadership communications.
• Run a recurring org health pulse.

Benefits

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents.
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses.
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge.
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount.