[Hiring] Chief of Staff @TruStage

Role Description

TruStage is seeking a strategic, enterprise-minded leader to serve as Chief of Staff to the President and CEO. This role is far more than project management or executive support. The Chief of Staff serves as a trusted advisor, operational integrator, strategic thought partner, and enterprise problem solver who helps the CEO and Executive Team focus on the highest-value priorities and deliver meaningful outcomes across the organization. The successful candidate will help ensure that critical initiatives move forward with clarity, accountability, and speed while enabling the Executive Team to operate as one enterprise.

The position is ideal for a leader who thrives in complex environments, can navigate ambiguity, builds trust quickly, influences without authority, and translates strategy into action. This is a developmental role, where the incumbent in this role will rotate into another position in the organization in a 12–24-month timeframe.

Job Responsibilities

• Serve as a trusted advisor and strategic thought partner to the CEO on enterprise priorities, risks, opportunities, and decisions.
• Shape executive discussions and key stakeholder engagements, including Executive Team, Board, and partner interactions.
• Drive alignment and execution of enterprise priorities across the Executive Team and business units.
• Translate decisions into clear ownership, plans, milestones, and measurable outcomes.
• Identify barriers, dependencies, and resource needs; facilitate timely resolution.
• Strengthen Executive Team operating rhythms, decision-making, accountability, and follow-through.
• Create transparency across priorities, risks, dependencies, resource needs, and progress.
• Bring structure, analysis, and sound judgment to complex or ambiguous enterprise issues.
• Build trusted cross-functional relationships that accelerate collaboration and outcomes.

The above statement of duties is not intended to be all inclusive and other duties will be assigned from time to time.

Qualifications

• Experience in financial services, insurance, banking, technology, consulting, or another regulated industry.
• Experience leading organizational, cultural, or enterprise transformation.
• Executive leadership experience in a complex organization, including work with executive teams or board governance.

Requirements

• 10-15+ years of experience in insurance/financial services industry or background in business management or consulting experience.
• Demonstrated leadership through a major business event.
• Demonstrated ability to contribute to executive decision-making, enterprise alignment, communication, and execution under pressure and uncertainty.
• Ability to operate effectively across functions and connect strategy, operations, finance, risk, talent, technology, and customer outcomes.
• Ability to connect long-term strategy to near-term execution, priorities, accountability, and measurable results.
• Ability to build trust, influence without direct authority, and create alignment across diverse stakeholders and perspectives.
• Ability to communicate complex issues clearly and simply through executive, board, verbal, written, and presentation materials.
• Enterprise-minded, decisive, resilient, intellectually curious, and comfortable operating in ambiguity, complexity, disruption, and change.
• Accountable for outcomes and able to challenge constructively while maintaining trust, alignment, and commitment to one TruStage.

Benefits

• Medical, dental, and vision insurance.
• Employee assistance program.
• Life insurance and disability plans.
• Parental leave and paid time off.
• 401k and tuition reimbursement.
• Flexible workplace that allows for work-life balance and career growth.
• Annual incentive (bonus) plan eligibility.