[Hiring] Business Analyst and Product Commercialization Lead @FoodChain ID Group

Role Description

The Business Analyst and Product Commercialization Lead works as part of the Product Management team supporting FoodChain ID's Enterprise Solutions portfolio, which includes Formulation for PLM, Compliance Analysis, and Recipes & Specifications. The role covers the two stretches of work that sit on either side of development: getting work ready to build, and getting built work ready to deliver.

• Develop epics, features, and user stories from product direction, customer input, and conversations with subject matter experts (SMEs).
• Author clear, testable acceptance criteria, and confirm shared understanding with engineering and QA before work is committed to a sprint.
• Conduct upfront research and analysis to make story-writing and refinement sessions productive.
• Work closely with SMEs, Services, and business partners to understand product needs and translate them into requirements.
• Review or create process and system flow maps documenting the business domain.
• Identify and document story dependencies to support refinement and sequencing.
• Maintain a regular cadence for story definition, writing, review, and refinement.
• Participate in backlog refinement, sprint planning, and demos.

Qualifications

• Three or more years of experience in business analysis, product management, product commercialization, or a comparable role on a software product team.
• Two or more years as a member of an Agile team, ideally as a Business Analyst, Product Owner, or Scrum Master.
• Demonstrated experience authoring user stories and acceptance criteria.
• Experience working directly with business stakeholders and SMEs.
• Demonstrated experience producing customer-facing content.
• Strong written communication skills.
• Working knowledge of the software development lifecycle and Agile and Kanban practices.
• Proficiency with development planning tools such as Jira, Azure DevOps, and Confluence.
• Comfortable using AI tools to draft, review, and maintain content.
• Professional, customer-facing communication style.

Requirements

• Track development progress against committed plans.
• Raise scope changes, emerging gaps, and at-risk dates to the Product Management team early.
• Review delivered functionality against acceptance criteria.
• Own release communication end to end.
• Write release notes for every release.
• Own the customer documentation portal as its primary author and editor.
• Develop training and enablement assets for newly delivered functionality.
• Support the implementation templatization program.
• Maintain a launch readiness standard for customer-visible functionality.
• Track adoption of newly released functionality and report on it.

Benefits

• Confidentiality of information according to EEO guidelines.