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AVP Product Transformation and Operations
@Central 1 Credit Union
[Hiring] AVP Product Transformation and Operations @Central 1 Credit Union
Mar 31, 2025 - Central 1 Credit Union is hiring a remote AVP Product Transformation and Operations. 💸 Salary: $150,000-$175,000 plus incentives. 📍Location: Canada.
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Role Description
As the AVP of Product Transformation and Operations, you will lead the development, implementation, maintenance, and improvement of business outcomes within the Product Group at Central 1, with initial emphasis on Payments related processes.
- Transform a business function from a resource-driven model to a technology-driven model to better support the growth of the business.
- Create a culture of continuous improvement across critical functions.
- Develop integrated strategies to enhance operational efficiency and effectiveness across departments, functions, and processes.
- Identify business needs and deliver solutions to strategic and operational challenges.
- Partner with senior leaders to reimagine the operating model for the business line, implementing innovative changes that align with long-term strategic goals.
- Guide teams in developing long-term product roadmaps and prioritizing backlogs to drive operational efficiencies while ensuring alignment with organizational objectives.
- Lead the design and execution of a long-term continuous improvement strategy for critical functions, ensuring business benefits are realized and tracked.
- Promote agility by fostering a culture of "test and learn" and upskilling teams continuously.
- Strengthen metrics and measurement capabilities to track operational excellence, embedding an analytical and data-driven approach.
- Collaborate with teams and stakeholders to establish clear objectives and key results (OKRs) to deliver measurable value.
- Define and implement metrics to monitor and track progress effectively.
- Work with vendors and industry experts to advance process automation strategies, ensuring alignment with business needs.
- Drive business growth by delivering tools and services that enhance the efficiency and effectiveness of servicing internal and external clients.
Qualifications
- An undergraduate degree in business administration, computer science or engineering.
- A MBA is preferred.
- At least 10 years of experience in a leadership role, particularly in operations management related roles.
- Experience in applying technology in driving efficiencies in business operations through workflow automation (using AI and/or low-code approaches), increasing capabilities for clients to support self-service, and process reengineering and optimization.
- Experience within Payments organization or function including understanding of processes.
- The ability to make sense of complex, high-quantity, and sometimes contradictory information to effectively solve problems.
- Knowledge of leveraging insights to share and drive critical initiatives.
- Highly effective communication skills for developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- A proven track record of creating new and better ways for an organization to be effective using approaches such as Lean and Agile.
- The ability to make timely decisions that keep the organization moving forward.
- Comfort in relating openly with diverse groups of people and maintaining productive relationships.
- An engaging leadership style that motivates teams to deliver their best work by clearly communicating expected outcomes, confirming accountabilities, and providing praise and credit for contributions.
- The ability to progress across multiple priorities by securing and deploying resources effectively and efficiently.
Requirements
- Salary: $150,000-$175,000 plus an attractive incentive package.
- The salary range represents the job rate determined for the successful candidate who is fully competent in the role.
- The actual salary will vary depending on market conditions and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.
Benefits
- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan including family building and gender affirmation
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Access to a virtual wellness platform
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts *subject to employment agreement
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| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Product
Product
|
Salary
💸
$150,000-$175,000 plus incentives
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
