[Hiring] Associate Director, Product Operations @Alzheimer's Association®

Role Description

The Associate Director, Product Operations – ALZPro, supports the execution, delivery, and continuous improvement of ALZPro, the Alzheimer’s Association’s digital platform and suite of products designed for professionals in the dementia space. This role ensures that ALZPro and its related offerings are reliable, user-centered, strategically aligned, and operationally sound.

Blending strategic product thinking with strong project and operations management, the associate director oversees:

• Roadmap execution
• Intake and prioritization processes
• Cross-functional coordination
• Performance optimization across the ALZPro portfolio

The role is responsible for maintaining a coherent, high-quality user experience while supporting the evolution of both the platform and the products housed within it. This position partners closely with:

• Product leadership
• IT
• Digital strategy
• Integrated marketing
• Medical and scientific affairs
• Professional education teams

Qualifications

• Bachelors Degree
• 3-5 years of experience in digital product, product operations, or program/project management, preferably in healthcare, health tech, or professional education.
• Familiarity with dementia care, brain health, or clinical/professional audiences is preferred but not required; high motivation to learn this domain is essential.

Requirements

• Solid project coordination and execution skills, with experience supporting digital products, platforms or programs in cross-functional, virtual-first environments.
• Working knowledge of basic product, project or operations workflows (e.g., intake, timelines, documentation, release support).
• Ability to follow established processes and contribute to improving them over time.
• Comfort working with data, dashboards and basic performance metrics to inform decisions.
• Strong written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical colleagues.
• High attention to detail, strong organizational skills and the ability to manage multiple priorities.
• Demonstrated reliability, accountability and willingness to learn in a fast-moving environment.

Benefits

• Comprehensive benefits package including medical, dental, vision, flex accounts, short and long-term disability, life insurance, long term care insurance, tuition reimbursement.
• Generous Paid Time Off and 12 annual holidays.
• Paid Family Leave, Cultural & Heritage Day, and Volunteer Day of their choosing.
• Gold standard 401(k) retirement plan.

Company Description

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research. Our mission is to lead the way to end Alzheimer's and all other dementia by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

The Alzheimer’s Association announced a landmark $100 million investment in research for 2023. This unparalleled commitment is illustrative of the momentum we are building in dementia research — our investments today will lead to breakthroughs tomorrow.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,750 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life-changing impact on the millions living with Alzheimer’s, their caregivers and those that may develop the disease in the future.