[Hiring] Assistant Vice President, Technology Strategy and Operations @Vibrant Emotional Health

Role Description

The Associate Vice President (AVP) of Strategy & Operations – Technology is a critical leadership role reporting to the Chief Technology Officer. This position provides strategic and operational leadership across Vibrant’s technology organization, supporting alignment, execution, and delivery across Engineering, Data, Enterprise IT, and Product.

• Own integrated technology strategy and roadmap development
• Lead cross-functional program execution
• Establish unified intake and governance frameworks
• Ensure technology execution supports mission-critical programs, including the 988 Suicide & Crisis Lifeline and H2H programs

Qualifications

• Bachelor’s degree required; advanced degree (MBA, MPA, or related) preferred
• 10+ years of experience in strategy, operations, or program leadership roles
• 5+ years of experience in technology strategy, roadmap development, or enterprise program management
• Demonstrated experience leading complex, multi-workstream initiatives across multiple technology disciplines
• Experience implementing organizational or operating model transformations (e.g., Agile, pod/squad models)
• Experience in mission-driven, nonprofit, healthcare, government, or highly regulated environments strongly preferred
• Familiarity with enterprise technology platforms, cloud infrastructure, data platforms, and governance frameworks
• Experience with federal contracts, grants, or compliance environments (HIPAA, FISMA, FedRAMP) highly desirable

Requirements

• Demonstrated ability to develop and execute enterprise technology strategies that align with organizational mission, regulatory requirements, and long-term operating models
• Extensive experience partnering with senior leaders, executive teams, and external stakeholders to drive alignment, resolve dependencies, and influence outcomes across complex, matrixed environments
• Proven track record managing large-scale, multi-year technology programs and portfolios with significant budgets
• Ability to operate effectively within federal, state, and regulatory contexts, anticipating compliance needs and delivery risks
• Advanced analytical and operational acumen, using KPIs, dashboards, and performance metrics to assess delivery health, prioritize investments, manage risk, and guide strategic decision-making
• History of leading complex initiatives and enabling high-performing teams without direct authority
• Exceptional written and verbal communication skills, with the ability to distill complex technical and operational information into clear, persuasive narratives for executive leadership, boards, and external partners

Benefits

• Comprehensive health insurance
• 401K available
• Employer paid disability insurance
• Employer paid life insurance
• Pre-tax FSA for medical and dependent care