[Hiring] AI Innovation Platform Head @TiDB

Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (39,500+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth.

Role Overview:

We are seeking a visionary and execution-oriented AI Innovation Platform Lead to drive our company-wide AI strategy. This role is pivotal in transforming PingCAP into an AI-native organization and directly commercializing our AI solutions. You will be responsible for leading initiatives across several core pillars: 1) Product and Partner Innovation, 2) AI Industry Revenue Generation & Market Expansion; 3) Online Service Development and Internal Enablement, and 4) Data-Driven Digital Foundation. A key component of this role is owning and achieving the growth for AI industry within the North American SMB market, bridging the gap between product innovation and revenue growth.

Responsibilities:

1. Product & Ecosystem Innovation:

• Lead the strategy and execution for making TiDB the unified data platform for AI applications, including the development and release of AI SDKs.
• Drive integrations with major OSS AI frameworks and establish technical partnerships with key AI partners & players.
• Spearhead the development of innovative AI solutions and Proof-of-Concepts (PoCs) that showcase TiDB's capabilities in the AI ecosystem.
• Own and manage the AI product innovation pipeline (e.g., "Pantheon AI").

2. AI Industry Revenue Generation & Market Expansion:

• Own and be responsible for achieving the AI Industry SMB Sales quota in the North American market.
• Develop and execute the go-to-market (GTM) strategy for AI products in the NA SMB segment.
• Identify, qualify, and develop new sales opportunities, working closely with the sales and marketing teams to build a robust pipeline.
• Translate product innovations and partner integrations into tangible value propositions and revenue streams.

3. Internal Enablement & Business Operations:

• Champion the development of AI-powered tools to enhance internal operational efficiency, including pricing strategy assistants, sales chatbots, and automated workflow systems.
• Oversee the development and maintenance of critical online services and educational platforms (e.g., TiDB Labs, ossinsight.io, tidb.ai), ensuring high availability and SLA compliance.
• Drive the development of online services for the Cloud Business Group (CBG), such as aggregated search, bug tracking, and partner portals.
• Foster a culture of AI adoption and enablement across all business functions.

4. Data-Driven Growth & Digital Foundation:

• Utilize a data-first approach to build dashboards and analytics for Product-Led Growth (PLG) campaign attribution and Account-Based Marketing (ABM) analysis.
• Partner with Marketing to develop unified campaign performance dashboards for ICP (Ideal Customer Profile) analysis and optimization.
• Collaborate with internal stakeholders like Finance, Business Operations to implement AI-powered dashboards for business planning & analysis, targeting significant efficiency gains.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Engineering, Data Science, or a related field. An MBA is a plus.
• 7+ years of experience in a product leadership, technical sales, or innovation role with a strong focus on AI/ML, preferably within the data infrastructure or cloud services industry.
• Proven track record of achieving or exceeding sales or business growth targets for technical/software products, specifically in the North American market.
• Experience successfully shipping AI/ML products and solutions from concept to production and commercialization.
• Deep understanding of the Generative AI ecosystem, including frameworks like LangChain and LlamaIndex, and their application in data platforms.
• Strong technical acumen with experience in SDK development, cloud services (Azure, Alibaba Cloud), and managing online platforms with high SLAs.
• Exceptional commercial acumen, with the ability to develop GTM strategies, articulate value propositions, and close deals.
• Demonstrated experience in using data and analytics to drive business growth, marketing effectiveness, and operational efficiency.
• Excellent leadership and communication skills, with the ability to influence and align cross-functional teams and senior stakeholders.

We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.