[Hiring] AI Customer Enablement Director @Advanced Micro Devices, Inc

Role Description

This is a unique opportunity to own and define the most technically demanding and business-critical aspects of AI datacenter hardware platforms. You will set the standard for system-level customer debug, directly shaping the reliability and success of our Instinct GPU product deployments worldwide. Your work will span:

• Silicon
• Board-level hardware
• Platform
• High-speed interconnect
• Memory subsystems (DDR, HBM)
• Power management
• Networking
• Data center infrastructure integration

If you are a technical executive with deep expertise in hardware and platform debug—thriving at the intersection of leadership, architecture, and execution—we want to speak with you.

Qualifications

• Bachelor’s/Master’s in Computer Engineering
• 15+ years of applicable experience, with a significant portion in GPU technologies and customer-facing roles

Requirements

• Proven leadership in datacenter/platform hardware debug within large-scale, complex hardware/software systems
• Hands-on debug expertise across system architecture, platform firmware, hardware (board, silicon, data center rack)
• Strong track record in building and leading high-performing debug/customer engineering teams focused on hardware and platform reliability
• Exceptional ability to articulate technical depth upward to executives and outward to customers, simplifying hardware complexity without losing precision
• High adaptability, thriving in fast-paced, ambiguous environments where hardware priorities shift quickly
• Extensive experience in debug and validation roles involving OS, firmware, silicon, and hardware issues, with a strong emphasis on GPU technologies
• Expert knowledge of X86 architecture, SoC design, memory, RAS, power management, system management, BMC, PCIe, CXL, and Data Center Infrastructure
• Detail-oriented, highly organized, and capable of leading multiple hardware work streams within tight deadlines

Benefits

• AMD benefits at a glance