[Hiring] Vice President of Operations @NEXDINE Hospitality

Role Description

The Vice President of Operations is responsible for the overall operations of the organization and is accountable for leading improvements in operational efficiency, revenue, margin, client retention and leading the operations team.

• Develop short- and long-term operational strategies in partnership with the executive team.
• Manage all facets of the operational activity of the organization with full P&L accountability.
• Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward and coaching techniques.
• Ensure the organization is delivering operational excellence.
• Identify innovative and creative services and solutions to expand on client's requirements, working closely with internal and external partners.
• Manage client relationships to maintain client satisfaction and account retention.
• Partner with the business leaders to drive change and implement new business processes.
• Direct staffing, training and performance evaluations to develop and control operations program.
• Negotiate or approve contracts or agreements with clients, federal or state agencies, or other organizational entities.
• Confer with leadership team and/or staff members to discuss issues, coordinate activities, or resolve problems.
• May implement corrective action plans to solve organizational or departmental problems.
• Establish departmental responsibilities and coordinate functions among departments and sites.
• May perform other duties and responsibilities as assigned.

Qualifications

• Bachelor’s degree, or equivalent combination of education and experience.
• 7 - 10 years of operational multi-unit experience.
• Minimum of 5 years’ experience in management; leading a team.

Requirements

• Leadership
• Strategic Thinking
• Performance Management
• Communication Proficiency
• Customer/Client Focus
• Project Management
• Collaboration
• Business Acumen
• Presentation Skills

Benefits

• Generous Compensation & Benefits Package
• Health, Dental & Vision Insurance
• Company-Paid Life Insurance
• 401(k) Savings Plan
• Paid Time Off: Vacation, Holiday, Sick Time
• Employee Assistance Program (EAP)
• Career Growth Opportunities
• Various Employee Perks and Rewards