[Hiring] SIOP Director @MC Test Service Inc

Role Description

The SIOP Director is responsible for developing, implementing, and leading an integrated Sales, Inventory, and Operations Planning process across the company’s global electronics manufacturing operations. This position oversees the end-to-end demand planning and demand-to-supply balancing process to improve:

• Forecast accuracy
• Capacity alignment
• Inventory performance
• Customer service
• Operational decision-making

Working cross-functionally with Commercial, Program Management, Procurement, Supply Chain, and Operations, this role consolidates customer and business demand into a reliable planning outlook and translates demand signals into actionable material, inventory, and production capacity plans. The position provides leadership with visibility into constraints, risks, trade-offs, and opportunities across a complex, multi-site, high-mix manufacturing environment.

Location

This position is approved for remote work only in specific states. To be considered, candidates must currently live in one of the following states:

• Arizona
• Alabama
• California
• Florida
• Georgia
• Idaho
• Indiana
• Massachusetts
• New York
• North Carolina
• Pennsylvania
• Tennessee
• Texas
• Wisconsin

Essential Functions

• Design, implement, and lead a formal monthly SIOP process, including demand review, supply review, reconciliation, and executive SIOP meetings across all applicable locations.
• Establish and maintain an integrated demand planning process that provides a consistent and reliable source of demand information across the organization.
• Consistent interaction with 4-5 total SIOP resources across 3 production sites.
• Develop rolling forecasts by incorporating customer forecasts, historical demand, market and sales inputs, program requirements, and other relevant demand signals.
• Partner with Commercial and Program Management teams to evaluate, reconcile, and validate customer and program-level demand assumptions.
• Translate approved demand plans into material, component, production, and capacity requirements in partnership with Procurement, Supply Chain, and Operations.
• Incorporate electronic component lead times, allocation constraints, bills of material, supplier limitations, and other supply risks into planning decisions.
• Develop and maintain rolling capacity plans across manufacturing locations, identifying labor, equipment, material, and production constraints.
• Present planning gaps, business risks, competing priorities, and recommended trade-offs to executive leadership for timely decision-making.
• Lead inventory planning strategies that balance customer service requirements, working capital objectives, material availability, and excess and obsolete inventory exposure.
• Facilitate cross-functional alignment between customer-facing teams and operational teams regarding forecast changes, production priorities, supply constraints, and recovery plans.
• Support new product introductions, new program launches, product transfers, and production ramp-ups through capacity planning, material readiness assessments, and risk mitigation.
• Establish and monitor SIOP and demand planning metrics, including forecast accuracy, forecast bias, inventory performance, capacity utilization, service levels, and plan adherence.
• Analyze planning performance, identify recurring gaps or root causes, and implement improvements that increase process maturity, accuracy, accountability, and scalability.
• Promote disciplined use of ERP and planning systems to support data integrity, planning consistency, scenario analysis, and reporting.
• Develop planning standards, governance, roles, and decision-making processes that strengthen organizational accountability and support business growth.

Leadership Responsibilities

• Lead by example through integrity, ethical decision-making, professionalism, and compliance with company policies, procedures, and applicable regulations.
• Communicate organizational priorities, departmental goals, and performance expectations while promoting employee engagement and collaboration.
• Foster a culture of safety, quality, accountability, respect, and continuous improvement consistent with SMTC values and business objectives.
• Support employee development through coaching, training, feedback, performance management, and recognition initiatives.
• Develop and execute functional strategies that support site, regional, and corporate business objectives.
• Establish performance standards, governance practices, and operational frameworks that drive sustainable results.
• Influence business decisions through data-driven analysis, strategic planning, and risk assessment.

Competencies

• SIOP and Integrated Business Planning
• Demand Forecasting and Analysis
• Supply and Capacity Planning
• Inventory and Working Capital Management
• Electronics Supply Chain Knowledge
• Business and Financial Acumen
• Data Analysis and Decision-Making
• Cross-Functional Leadership and Influence
• Executive Communication
• Process Development and Continuous Improvement
• Risk Identification and Scenario Planning
• ERP and Planning Systems Proficiency

Qualifications

• Education: Master's degree in Business Administration (MBA), Supply Chain Management, Operations Management, or a related discipline preferred.
• Certifications: APICS/ASCM certification (CPIM, CSCP) a plus.
• Experience:
  • 10+ years in supply chain/operations planning, with 5+ years in a SIOP/S&OP leadership role.
  • Experience in EMS, contract manufacturing, or complex multi-customer/high-mix electronics or industrial manufacturing environments strongly preferred.
  • Deep understanding of electronic component supply chains – lead times, allocation dynamics, and BOM-driven planning.
  • Track record of building a SIOP process from a low-maturity starting point (not just running an existing one).
  • Strong ERP/planning systems experience (e.g., Kinaxis, or similar); Excel/data fluency.
  • Analytical rigor combined with strong executive communication and cross-functional influence skills.

Physical Requirements

• Ability to sit for extended periods while performing computer-based work.
• Ability to use a computer, keyboard, mouse, telephone, and other office equipment for prolonged periods.
• Ability to communicate effectively in person, by telephone, and through electronic communication methods.
• Ability to occasionally stand, walk, bend, reach, and lift office materials up to 20 pounds.
• Ability to visually review documents, reports, spreadsheets, and computer displays with or without corrective lenses.
• Ability to move throughout office and production areas as business needs require.
• Ability to travel as required by business needs.

Mental Requirements

• Exercise strategic thinking, sound judgment, and independent decision-making in support of departmental and organizational objectives.
• Analyze complex information, evaluate risks, resolve conflicts, manage multiple priorities, and make timely decisions in a dynamic environment.
• Effectively communicate, influence, coach, and collaborate with individuals at all levels of the organization while maintaining professionalism and confidentiality.
• Strong problem-solving skills, adaptability, and the ability to balance short-term operational needs with long-term business objectives.

Work Environment

• Work is performed in a combination of professional office, electronics manufacturing, remote, and travel-based environments.
• Responsibilities may require regular interaction with production areas, exposing employees to moderate noise levels, fluctuating temperatures, production equipment, soldering operations, automated machinery, and general manufacturing activity.
• Duties may involve extended periods of sitting, standing, walking, bending, computer-based work, and occasional lifting or movement of materials consistent with job responsibilities.
• Employees entering production or controlled areas are required to follow all environmental, safety, ESD, quality, and equipment-handling procedures.
• The role also requires travel between company locations, customer sites, or other business-related destinations as needed.

Travel

11-25% of the time based on business needs.

Please note this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

SMTC is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, disability, veteran status, genetic information, or other protected status.

If you require assistance completing this application due to a disability, please contact Human Resources to ask for an accommodation or an alternative application process.