[Hiring] Senior Director, Operations @Envision Pharma Group

Role Description

The Senior Director, Operations drives strategy execution and sets operational direction for the Operations function across Riparian, partnering with senior leadership to shape and translate strategic priorities into actionable initiatives that support a high growth, multi-business-unit organization. Reporting to the President, Riparian, this role participates in development of the function's overall business strategy and leads the Operations team.

• Ensures client opportunities are translated into professional, accurate, and timely proposals and contractual documents at scale.
• Sets the operating model, talent, technology, and processes needed to support the business's continued growth.
• Partners closely with Account Management leadership and Commercial Growth to support client satisfaction throughout the account lifecycle.
• Oversees the financial health of the business unit and partners with Finance on invoicing, budgeting, and monitoring of invoice payments and outstanding balances.
• Accountable for embedding AI and automation into how the function operates.
• Supports the overall health of the business through financial, operational, pipeline, capacity, and performance metrics.

Qualifications

• Bachelor's degree in Business, Communications, Healthcare Administration, Finance, Project Management, or a related field; advanced degree preferred.
• Extensive experience leading proposal management, commercial operations, contracts, or business operations organizations.
• Proven experience managing multi-layered teams led by Directors and Senior Managers.
• Experience supporting consulting, healthcare, life sciences, market access, pharmaceutical, or government services organizations preferred.
• Experience with project budgeting, pricing models, and financial analysis at an enterprise or multi-business-unit level.
• Track record of setting the strategy for introducing AI, automation, or digital tooling into a business function.

Requirements

• Responsible for strategy execution and operational direction of a business function within the local entity/business unit or at the regional level.
• Works closely with executive leadership concerning matters of significance to the organization.
• Typically manages multiple teams led by Directors and Senior Managers.
• Skilled at building and scaling operating models, teams, and processes across a growing, multi-business-unit organization.
• Sound commercial and financial judgment in balancing client commitments, delivery feasibility, margin expectations, and organizational risk at an enterprise level.
• Skilled at monitoring financial, operational, pipeline, capacity, and performance metrics across a business function.
• Experience with budget oversight, PO management, and financial health reporting across multiple business units or at a regional level.

Benefits

• Competitive base salary.
• Attractive total compensation benefits package designed to reward and support our people.