[Hiring] Senior Director, Global Operations Improvement @ICU Medical

Role Description

The Senior Director, Global Operations Improvement reports to the Corporate Vice President, Global Operations and is accountable for driving priority improvements across Operations through implementation and measurable, sustained results. The role works directly with plants and functions to identify and solve performance gaps, improve processes, and drive measurable improvements in quality, service, cost, and operational performance.

The role leads the Operations improvement organization, including Operational Excellence (OpEx) and Operations Systems teams. Managers within these areas lead the day-to-day teams, including plant-based resources that report through this organization with a dotted-line relationship to plant leadership. The organization works with plant and functional teams to identify root causes, implement solutions, improve processes and systems, and make sure improvements are documented and sustained.

The role builds on the OpEx capabilities already established within Manufacturing while expanding the focus across Operations. Plant and functional leaders continue to own their performance, while this role is accountable for driving agreed priority improvements and aligning improvement resources to the areas where they can have the greatest impact.

Qualifications

• Strong Operations background with a track record of driving meaningful improvements and sustained results.
• Experience leading complex improvement efforts across multiple plants, functions, or regions.
• Strong understanding of structured problem solving and improvement methods, including Lean, Six Sigma, Operational Excellence, or similar approaches.
• Experience using systems, automation, and technology to improve processes and performance.
• Strong leadership, problem-solving, communication, and ability to influence across functions.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 12+ years of progressive Operations, process improvement, or related experience, including leadership responsibility.
• Experience leading teams and significant cross-functional improvement efforts across multiple sites or functions.
• Medical device, pharmaceutical, or another regulated manufacturing industry experience preferred.
• Lean/Six Sigma or equivalent certification preferred.
• Typically requires approximately 20%+ travel.

Benefits

• Dedicated and non-dedicated IV sets and needlefree connectors clinically proven to provide an effective barrier against bacterial transfer and colonization.
• The industry’s broadest IV smart pump offering covering large volume, pain management, and ambulatory needs.
• IV medication safety software providing full IV-EHR interoperability with the highest customer satisfaction and compatibility with more EHR systems than any other company.
• Significant US IV solutions manufacturing and supply capabilities.

Company Description

ICU Medical has consistently provided you with clinical innovations that help solve real-world challenges. With the acquisition of Hospira Infusion Systems in 2017 and Smiths Medical in 2022, we are now a global market leader with a complete line of clinically-essential IV therapy and high-value critical care products for hospital, alternate site, and home care settings.

We're ready to bring you consistent quality, innovation, and value in more areas than ever.