[Hiring] Scheduling and Logistics Specialist @OPENLANE

Role Description

We are seeking a Scheduling and Logistics Specialist with experience in route optimization software, geographical dispatch planning, and operational data analytics. You will be part of the Operations team responsible for maximizing operational efficiency and managing inspector workflows across field locations. You will be involved in creating daily inspector schedules, applying route optimization tools, and partnering with field managers to balance workloads. In this role, you will have the opportunity to use your experience in logistics management, data-driven resource allocation, and cross-functional problem solving. The ideal candidate will have 3+ years of experience in routing and logistics.

• Collaborate with the Director of Operations to establish, implement, and optimize daily Inspector route structures and dispatch plans.
• Utilize route optimization software and analytical data in coordination with the Dispatch team to drive operational efficiencies and communicate schedule updates.
• Direct and manage daily routing activities within established time, cost, quality, and resource constraints.
• Perform periodic data management reviews and route assessments to identify opportunities for continuous optimization.
• Act as a primary point of contact for resolving Inspector concerns, disputes, and complaints in a professional manner, escalating critical issues as needed.
• Partner cross-functionally across all levels of the OPENLANE organization to promote positive employee relations, teamwork, and strong field participation.

Qualifications

• Able to compile, interpret, and leverage business intelligence and geographical data to make independent routing decisions.
• Focused on critical thinking and evaluating the operational impact of routing choices across the organization.
• Thrives in a fast-paced environment, managing workloads, prioritizing tasks, and driving project completion independently.
• Displays excellent oral and written communication skills while building strong working relationships with field personnel and leadership.
• Dedicated to maintaining high service quality standards and resolving field and inspector concerns efficiently and professionally.

Requirements

• 3+ Years of Experience: Demonstrated experience in routing, logistics, or operational scheduling.
• Education Requirements: High School Diploma or equivalent work experience.
• Software Proficiency: Hands-on experience with Microsoft Office Suite and specialized route optimization/GIS software.
• Operational Availability: Must be able to work full-time shift hours, which may fall outside standard business hours.
• Travel Flexibility: Willingness to travel periodically for training and operational alignment.

Benefits

• Competitive pay
• Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
• Immediately vested 401K (US) or RRSP (Canada) with company match
• Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
• Company culture of internal promotions, diverse career paths, and meaningful advancement

Company Description

At OPENLANE we make wholesale easy so our customers can be more successful.