[Hiring] Regional Manager @dentalcorp

Role Description

We are looking for a Regional Manager to lead and support a portfolio of dental clinics in the Greater Ottawa Region. Reporting to the Senior Director, Operations, this individual will provide hands-on leadership, coaching, and strategic direction to Clinic Managers and Office Managers. As a key operational leader, you will drive performance in patient experience, financial results, operational excellence, and team engagement to ensure exceptional care delivery while supporting sustainable growth. This is an 18-month contract position that is remote and aligned to our Toronto Support Centre, with regular travel required within the region.

Qualifications

• Proven experience in multi-site management, preferably in dental or healthcare
• Bachelor’s degree in Business Administration, Health Services Management, Dental Administration, or a related field is considered an asset
• Strong leadership, coaching, and mentoring capabilities
• Strong financial acumen, including budgeting, forecasting, and KPI analysis
• Excellent communication and cross-functional collaboration skills
• Knowledge of dental industry regulatory and compliance standards
• Agile leadership style with strong prioritization and execution skills
• Valid driver’s license and ability to travel frequently within the region

Requirements

• A strong leader who coaches and develops high-performing Clinic Managers
• A business-minded operator with strong financial acumen and P&L understanding
• A relationship builder who earns credibility with partners and clinic teams
• Comfortable leading change and operating in a fast-growing, complex environment
• Results-oriented, with a disciplined approach to operational execution

In This Role, You Will

• Lead, coach, and develop a team of Clinic Managers and Office Managers
• Set clear performance expectations aligned to objectives and key results (OKRs)
• Build leadership capability and succession strength across the region
• Foster a culture of accountability and collaboration by bringing “Brilliant Together” to life across clinics and the Support Centre
• Identify and develop leadership potential within clinic teams
• Promote a patient-centered culture that delivers consistent, high-quality care
• Partner with Lead Dentists and clinical leaders to support clinical excellence initiatives
• Ensure efficient appointment planning, coordination, and flow to deliver exceptional experiences
• Take ownership of escalated patient concerns and support resolution as needed
• Ensure ongoing compliance with regulatory requirements and provincial standards
• Complete annual facility condition reports in partnership with cross-functional teams
• Partner with Clinic Managers and Lead Dentists to develop annual goals and execution plans
• Analyze key performance indicators to identify revenue growth and operational improvement opportunities
• Drive performance in patient engagement, hygiene production, pricing strategy, and workforce management
• Implement Support Centre programs, policies, and operational standards
• Act as a change agent by helping clinics navigate growth and transformation
• Conduct regular clinic visits to reinforce operating standards and identify improvement opportunities
• Support the seamless integration of new clinics in partnership with integration and training teams
• Own regional financial performance (P&L)
• Coach Clinic Managers on revenue forecasting, budgeting, and workforce optimization
• Review and strengthen workforce management, payroll approvals, and cost discipline
• Participate in monthly, quarterly, and annual business reviews
• Ensure Clinic Managers effectively oversee day-to-day administrative functions
• Strengthen collaboration between clinics and Support Centre teams
• Promote accountability for payroll, scheduling, reporting, banking operations, and accounts receivable

Benefits

• The salary range for this position is $100,000 CAD to $120,000 CAD annually
• Offers within this range are determined based on relevant experience, skills, and qualifications, as well as internal equity considerations

Company Description

Dentalcorp is North America’s leading and fastest-growing network of dental practices. Through industry-leading technology, expertise, and scale, we help practices grow while supporting dental professionals to retain their clinical autonomy. Here, you’ll be trusted with meaningful responsibility, supported to grow, and surrounded by people who share ideas and raise the bar together. Our Beyond Brilliant values—Beyond the Status Quo, Beyond Excellence, Brilliant Together, and Brilliant Experiences—guide how we innovate, collaborate, deliver, and put people at the centre.