[Hiring] Regional Manager @Grocery TV

Role Description

GTV is looking to add a hands-on Regional Manager who can lead a team of district managers, field technicians, build store relationships, partner with internal departments, and maintain and service our displays regionally. This is an excellent opportunity for a seasoned Field Manager who loves their job's hands-on aspects.

• Oversee the operations of Grocery TV equipment across multiple stores.
• Work closely with the Operations Manager and Customer Success team within the region.
• Travel to stores and events to serve clients while managing District Managers and hourly technicians.

Responsibilities

• Own the project management of planning net new installations.
• Plan assets and logistics for field teams to execute on their expectations.
• Partner with the National Installation Manager to plan capacity and set customer expectations.
• Hire, manage, and develop a team of District Managers (DM) who report to you.
• Conduct market work-withs with each DM quarterly.
• Visit stores during the sales cycle to identify installation solutions outside standard offerings.
• Build and leverage store relationships to increase effectiveness at scale.
• Travel regionally to one or more DMA’s as needed.
• Support high-profile installations as needed.

Requirements

• 3+ years of experience in an Operations or Customer Support role.
• Interest in growing in an operations-related career path.
• Strong critical thinking and problem-solving skills.
• Excellent people & communication skills.
• Comfortable troubleshooting technical issues over the phone.
• Highly detailed with an appreciation for organization.
• Ability to work and collaborate with a small, fast-paced team.
• Love the startup environment and building new things.
• Ability to work independently and manage time effectively in the field.
• Willingness to learn and adapt to new technology.

Interview Process

• Apply: Applications are reviewed as soon as possible; candidates should hear back within two weeks.
• Introduction to Hiring Manager: Meet with the hiring manager to share your background and learn about the role.
• Technical Interview: Respond to a prompt related to the role and present your thoughts to the team.
• Virtual Values Interview: Discuss collaboration with two Grocery TV employees.
• Virtual Leadership Interview: Final interview with a member of the leadership team.

Benefits

• 100% medical, dental, and vision coverage.
• $1,200 annual HSA match.
• $1,000 annual learning & development budget.
• Unlimited PTO.
• 16 weeks of parental leave for all new parents.

Awards & Recognition

• BuiltIn Best Places to Work 2026.
• Best Place for Working Parents 2026.