[Hiring] Purchasing, Logistics & Compliance Coordinator @Entrepreneur Cooperative

Role Description

We are seeking a highly organized and detail-oriented Purchasing, Logistics & Compliance Coordinator to support international purchasing operations, import logistics, supplier coordination, food safety compliance, and cross-functional operational processes. This is a key hybrid role connecting multiple departments across the organization, including purchasing, logistics, freight coordination, sales support, operations, quality assurance, and accounting-related functions. The ideal candidate is analytical, proactive, highly organized, and comfortable working in a fast-paced environment involving international suppliers, freight partners, operational workflows, and customer coordination. This role is essential to ensuring seamless communication, efficient operations, and high-quality service delivery to both customers and vendors.

Key Responsibilities

• Purchasing & Procurement Support
  • Assist with purchase order creation, tracking, and documentation
  • Communicate with domestic and international suppliers regarding pricing, availability, and order status
  • Maintain supplier records, contracts, and product specifications
  • Support inventory planning by monitoring stock levels and supplier lead times
  • Help resolve discrepancies related to orders, invoices, and shipments
  • Support landed cost calculations and monitor commodity market trends
• Logistics & Import Coordination
  • Coordinate inbound shipments with freight forwarders, customs brokers, and warehouses
  • Track shipments from origin to destination and provide status updates to internal teams
  • Prepare and organize import documentation including:
    • Commercial invoices
    • Packing lists
    • COAs
    • Bills of lading
  • Assist with customs clearance processes and documentation requests
  • Support issue resolution related to delays, damages, or shortages
• Food Safety & Regulatory Compliance
  • Maintain food safety and regulatory records such as supplier approvals, COAs, and audit documentation
  • Support compliance with applicable food safety standards including:
    • FDA
    • FSMA
    • HACCP
    • GFSI
  • Coordinate with suppliers and internal teams to ensure compliance requirements are met
  • Support internal audits, customer audits, and regulatory requests
• Customer Service & Sales Support
  • Serve as a primary point of contact for customers throughout the order process
  • Address customer inquiries, shipment issues, and service-related concerns professionally
  • Keep sales teams informed regarding PO/SO status and shipment updates
  • Support customer communications and relationship management efforts
• Claims, Reporting & Administrative Support
  • Handle claims professionally and investigate operational discrepancies
  • Maintain organized digital filing systems and operational records
  • Prepare reports, spreadsheets, and summaries for management teams
  • Support cross-functional communication between purchasing, logistics, sales, quality, accounting, and operations teams
  • Assist with administrative tasks to improve workflow efficiency

Qualifications

• Minimum 2+ years of experience in:
  • Purchasing
  • Logistics
  • Import/export coordination
  • Food safety
  • Supply chain operations
  • Similar operational roles
• Previous experience in food ingredients, food manufacturing, or import/export industries is strongly preferred

Requirements

• Technical Skills
  • Advanced Microsoft Excel skills, including complex spreadsheet management
  • Familiarity with ERP systems and order management platforms
  • Comfortable working with operational, freight, and inventory-related data
• Communication & Interpersonal Skills
  • Excellent written and verbal communication skills in English
  • Strong ability to write professional emails and communicate with international suppliers and customers
  • Strong relationship-building skills with internal teams, freight partners, and vendors
• Analytical & Organizational Skills
  • Strong problem-solving and analytical abilities
  • Highly organized with strong attention to detail and accuracy
  • Ability to manage multiple priorities and deadlines in fast-paced environments
  • Collaborative and adaptable mindset with willingness to support across departments

Benefits

• Opportunity to work in a global and fast-paced operational environment
• Exposure to international purchasing, logistics, and compliance operations
• Collaborative and supportive cross-functional team culture
• Long-term career growth opportunities within operations and supply chain management
• High-impact role with visibility across multiple business functions

Important Notes

• Strong English communication skills are required
• Candidates with international logistics and food industry experience will be strongly prioritized
• Experience working with ERP systems and operational workflows is highly preferred
• This is a remote/telecommute position.