[Hiring] Principal Operations Engineer, Hardware @Fluidstack

Role Description

We are seeking a Principal Operations Engineer, Hardware to serve as the most senior technical authority for the operational hardware fleet across our hyperscale AI data center portfolio. AI infrastructure lives and dies on the reliability of the compute itself — this role exists to ensure that the GPU systems, servers, and supporting hardware we deploy at scale are operated, maintained, and continuously improved at the standard the workload demands.

• Operate as the technical arm of senior operations leadership in the field.
• Lead site assessments and operational audits.
• Drive the technical readiness of teams ahead of site activation.
• Review hardware platforms and integration designs from an operational lens.
• Feed operational learnings back into hardware engineering, deployment, and supply chain organizations.
• Act as a force multiplier across site hardware leads, deployment teams, and reliability engineers.
• Connect hardware operations, hardware engineering, network, facilities, and customer-facing teams.

Qualifications

• 10+ years of hands-on experience operating mission-critical hardware infrastructure.
• At least 5 years as the senior technical voice on a site, campus, or fleet.
• Data center operations experience strongly preferred; hyperscale, large HPC, cloud, or other mission-critical compute infrastructure experience considered.
• Deep working command of GPU systems, server platforms, storage infrastructure, firmware lifecycle management, and hardware diagnostics.
• Demonstrated ability to author, approve, and execute high-risk MOPs and change records in live production environments.
• A track record of leading root cause analysis on significant hardware events and driving corrective actions to closure.
• A track record of holding OEMs, ODMs, service vendors, and deployment partners accountable.
• Strong written communication skills.
• Comfort operating as the senior technical voice across various teams.
• Willingness to travel extensively across the fleet (50-75%).

Requirements

• Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field (preferred).
• Hyperscale or large-scale compute operational experience supporting thousands of servers and accelerator systems.
• Direct experience operating modern GPU platforms at production scale.
• Strong working knowledge of Linux administration, hardware management tooling, and production troubleshooting workflows.
• Experience supporting liquid-cooled compute infrastructure.
• Experience operating across multiple sites or as part of a global fleet operations function.
• Experience standing up new sites from deployment handover through steady-state.
• Experience contributing operational requirements into hardware platform decisions.
• Scripting and automation experience in support of fleet-scale hardware operations.

Benefits

• Competitive total compensation package (salary + equity).
• Retirement or pension plan, in line with local norms.
• Health, dental, and vision insurance.
• Generous PTO policy, in line with local norms.
• The base salary range for this position is $150,000 - $250,000 per year, depending on experience, skills, qualifications, and location.
• Total compensation may also include equity in the form of stock options.
• We are committed to pay equity and transparency.