[Hiring] PFI Technical Services Manager @JLL

Role Description

JLL is seeking an experienced Technical Services Manager to lead the delivery of hard services across a Private Finance Initiative (PFI) contract portfolio. This role carries full accountability for the technical performance, compliance, and contractual delivery of mechanical, electrical, and building fabric services within a PFI/PPP environment, ensuring outputs meet the stringent availability and performance standards typical of these agreements.

Key Responsibilities

• Ownership of the day-to-day management of hard services delivery, including HVAC, electrical systems, building management systems, fire and life safety systems, and fabric maintenance.
• Ensure all works are carried out in line with the Project Agreement, Service Level Agreements, and Payment Mechanism requirements specific to the PFI contract.
• Manage statutory compliance and maintain all technical documentation, asset registers, and maintenance records to audit-ready standards.
• Oversee subcontractor and supply chain performance, including commercial management of hard services subcontracts, variations, and works instructions.
• Close liaison with the Special Purpose Vehicle (SPV), funders, and authority/client representatives to manage performance reporting, deduction and availability calculations, and unitary charge implications.
• Lead on lifecycle planning and asset replacement programmes, ensuring alignment with the contract's long-term maintenance and lifecycle funding obligations.
• Health and safety leadership, including management of CDM responsibilities, permit-to-work systems, and risk assessments across the technical services function.
• Manage, mentor, and develop a team of engineers and technicians, ensuring appropriate resourcing, competency, and training levels are maintained.

Qualifications

• A recognised technical qualification such as an HNC/HND, NVQ Level 3 or above, or a degree in Building Services Engineering, Mechanical/Electrical Engineering, or a related discipline.
• Consideration for candidates with a trade background (electrical or mechanical) combined with relevant time-served experience and supervisory qualifications.

Requirements

• Demonstrable experience managing hard services delivery within a PFI, PPP, or similarly regulated contractual environment.
• Evidence of experience with payment mechanisms, availability-based contracts, and performance deduction regimes.
• Strong understanding of statutory compliance frameworks (e.g., L8, F-Gas, Electricity at Work Regulations).

Location

Remote – London, GBR

Job Tags

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!