[Hiring] Order Management Specialist @Pomeroy

Role Description

Assists in the administrative functions of the procurement process and the supplier relationships for various contracted services, commodities, and events.

Essential Functions

• Administration:
  • Assists Purchasing Specialists with the administrative functions of the procurement process under moderate supervision.
  • Involved in functional communication among team and interdepartmental members and suppliers to ensure satisfaction with contracted services.
  • Maintains data concerning the status of open purchase orders, such as ETAs, shipment tracking, delivery, and acceptance of the orders, with moderate direction.
  • Maintains the Item Master Database processing part additions, activations, and deactivations accurately and timely.
  • Manages the daily processing of Customer Returns.
  • Manages time effectively to assure all daily tasks are completed.
  • Supports the Rebate Database with accurate and timely updates.
  • Facilitates effective communication via department email boxes, faxes, and telephone.
  • Understands and adheres to departmental policies and procedures, making suggestions for improvement.
  • Assists in the reconciliation of Accounts Payable discrepancies.
• Process Improvement and Associate Success:
  • Expresses ideas for change that positively affect existing methods, services, or products.
  • Works as an individual and as a team member to accomplish common goals.
  • Effectively multi-tasks on multiple assignments and deliverables.
  • Asks questions, reads manuals, and attends classes.
  • Possesses basic knowledge of the company's business and internal organization.
• Behavioral Competencies:
  • Initiative to Learn:
    • Asks questions.
    • Takes notes.
    • Retains and applies newly acquired knowledge.
    • Accepts and uses feedback to improve skills and abilities.
  • Communication:
    • Keeps manager informed of any problems, challenges, or unanticipated events affecting work.
    • Listens respectfully and avoids interrupting.
  • Works as a Team Member:
    • Supports team decisions to implement changes, suggestions, improvements, and solutions.
    • Encourages and supports the exploration and application of best practices.
  • Acts with Integrity & Respect:
    • Prevents personal conflicts from interfering with objectivity.
    • Consistently arrives on time for meetings and appointments.
    • Accepts responsibility for the results of decisions and actions.
    • Behaves in a way that is consistent with the company's values.

Qualifications

• Internal:
  • 2 years college completed at an accredited university (48 credit hours) plus 2 years relevant experience or 4 or more years relevant experience.
  • Minimum of 2 years of purchasing experience preferred.
  • Communicates well both orally and in writing.
  • Basic knowledge of Microsoft Office, Visio, and Project desired.
• External:
  • 2 years college completed at an accredited university (48 credit hours) plus 4 years relevant experience or 8 or more years relevant experience.
  • Minimum of 2 years of purchasing experience preferred.
  • Communicates well both orally and in writing.
  • Basic knowledge of Microsoft Office, Visio, and Project desired.

Requirements

• Identifies problems where development of new solutions, methods, and systems will impact the department's overall success.
• Identifies problems quickly and suggests business solutions.
• Offers recommendations and sees task assignments and projects through to completion.
• Completes task-level activities.
• Communicates effectively by telephone and in group meetings and discussions.
• Daily sitting, focusing on and operating a personal computer or terminal keyboard for over 60 minutes at a time.
• Communicates by telephone for up to 60 minutes at a time daily.
• Writes using pen/pencil or personal computer keyboard for up to 30 minutes at a time daily.
• Communicates and is understood by others.
• Reads printed words and numbers in printed form and on computer/terminal monitor.
• Distinguishes objects or symbols at 20 feet or more and 20 inches or less.

Equipment Used and Necessary

• Calculator
• Personal computer or terminal
• Computer printer
• Fax
• Photocopier
• Telephone

Environment

• Office environment, including air conditioning and fluorescent lighting.